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! IT Services


All students have access to PC suites and Wi-Fi on campus.


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As a new student you MUSTactivate your Campus Account. You can do this by going online to https://cass.nuigalway.ie and use the following credentials:


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User ID (also known as your CAO / Student ID number)


Temporary Activation Password ‘galway’ followed by the first four digits of your date of birth (in the format galwayddmm).


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Complete the activation questions and choose your new password. Note:Passwords must be alphanumeric, have at least 8 characters, include upper, lower case and a special character, i.e. Tool12kit!


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Further information about your Campus Account and Student Email is available at http://www.nuigalway.ie/ iss4students


Information and Identity Security The University has number of Information and Communication Technology (ICT) security policies which you should familiarise yourself with available at http://www.nuigalway.ie/infor mation-solutions- services/ictpolicies/


Spam and Phishing Be suspicious of any email with requests for personal information. Information Solutions and Services (ISS) will never send an email asking you to provide us with your password. if you are locked out, you can raise a ticket with ISS.


Email (Office 365) Go online to https://outlook.office365.com/


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ID= your NUI Galway email address (e.g. j.bloggs2@nuigalway.ie) Find your email address at http://cass.nuigalway.ie


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Campus Account Password - Please use your new Campus Account Password


Your email account is the official means of communication from NUI Galway


You can install Microsoft Office onto 5 devices You have access to up to 1TB of storage through OneDrive


NUI Galway | Student Guide 2016/17 | www.nuigalway.ie Galway | Student Guide 2018/19 | www.nuigalway.ie


Go to http://www.nuigalway. ie/iss4students to see our Quick Start Guide video for students and to download the latest version of our Quick Start Guides.


The Library and I.T. Service Desk is located in the foyer of the James Hardiman Library and offers first level support for all Library and IT queries. In addition, keep up to date with the latest service status information on the James Hardiman Library Facebook page -facebook.com/ nuiglibrary.


E:servicedesk@nuigalway.ie P: +353 91 495777W: servicedesk.nuigalway.ie


For information on all


IT services available at NUI Galway go to http:// www.nuigalway.ie/iss4students


Access to all IT services, including Blackboard and Email, are automatically disabled when you are no longer a registered student at NUI Galway.


Wireless Access (Wi-Fi) 24/7


You can connect to the campus Wi-Fi network using either Eduroam(preferred) or using NUIGWiFi.


Eduroamremembers your credential so there is no requirement to re-enter your password.


NUIG WiFirequires re-entry as your credentials are not stored.


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