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presents


• Comprehensive CRM Workflow Tool • Integrated Payment Solutions • End to End Account Management • User Definable Strategies • Multi-currency • Panel Management Facility • Reminders and Alerts • Field Agent Management


• Comprehensive Telephony Solution • Replaces your old phone system • 100% Call Recording, PCI DSS Compliant • Blended Dialler


• Outbound Message Blast • Skill Based Routing • Live Call Listening, Whisper and “Take Control” Functionality


• An Enterprise Contact Centre Solution is delivered through the seamless integration of both


and


• Complete Visibility across your Contact Centre, Real Time, through Dashboard Technology Available on your Smart Phone


• Born in the Debt Collection Environment • Embracing FCA Standards through Technology • No Upfront Costs and Ongoing Low Cost of Ownership


www.ddisoftware.co.uk sales@ddisoftware.co.uk


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