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In Reference Appointments & Updates Appointments & Updates


People looking to manage their finances effectively and prevent money problems from escalating can draw on new help and advice by accessing Scotland’s Financial Health Service. The Balance Your Budget campaign aims to raise awareness of the Scotland’s Financial Health


Service website and helpline, which signpost users to bodies offering information and advice on debt, managing money, saving and financial education. By highlighting where people can access the right information and support, the campaign seeks


to encourage those under financial strain to take the first steps towards regaining control of their budget and promote better financial health. Business minister Fergus Ewing said: “The start of the year can be a difficult time for people


when the bills associated with the festive period start to arrive, but it can also be a time when New Year’s resolutions to bring your finances under control again can be made and stuck to.”


After a 7.1% fall of the Chartered Institute of Credit Management’s (CICM) Credit Managers’ Index in the third quarter of 2015, the next round of views from across the manufacturing and services sectors are now being sought. Philip King, chief executive of the CICM,


said that a fall in confidence would be particularly worrying: “With recent murmurs from the chancellor of the exchequer about interest rate rises in 2016, credit managers may see their confidence eroded.”


TDX Group has announced that its 380 employees raised £96,661 in 2015, more than doubling its total in 2014. The company are delighted that £87,484


of the total amount raised will go to its charity of the year, The Children’s Bereavement Centre, enabling it to expand its services by opening a second outreach centre in West Bridgford. Laurence Hamilton, SVP decision


solutions at Equifax and TDX group managing director, said: “I am overwhelmed by the commitment of my colleagues to so many fantastic causes throughout 2015 and I am delighted that we have managed to more than double last year’s fundraising efforts.”


Neural Technologies has announced the results of its Global Telecoms Risk Management Global Survey 2016. Telecoms operators face an estimated global average loss of 13%, or $294bn, resulting from uncollected revenue and fraud.


February 2016 CCO Luke Taylor said: “The main


findings include the fact that, in more than 50% of companies surveyed, the CFO is the most senior individual responsible for fraud, credit risk and revenue assurance – which reflects our understanding based on talking to many CSP’s in the past few years, so the buck really stops there.”


With borrowing by UK consumers on the rise, new research from Arrow Global reveals that consumers struggling with debt are unwilling to confront the problem by talking to their lender. In total, 69% of debt defaulters admit to


avoiding contact with their lenders, even though it could ease their debt burden. Chief executive officer Tom Drury said:


“For many people struggling to manage their debt, it can be a difficult time and, in some cases, lead to people avoiding the situation in the hope that it goes away.”


1st Credit has launched a customer-benefits programme. The My Benefits website


Fergus Ewing


provides customers with free access to retail discounts and cashback offers at some of the UK’s largest retailers. Eddie Nott, CEO of 1st Credit, said:


“We know how difficult it can be to cut back on day-to-day expenses, and we want to reward and help our customers by offering discounts in some of the biggest retailers across the country. “By making everyday expenses a little


easier, we want to help our customers reach their debt-free-day.”


The Money Advice Liaison Group (MALG) is delighted to announce that Liz Barclay, journalist and broadcaster, has been appointed chair of its new board from 1 April 2016. She will replace Anthony Sharp, who


is stepping down after 29 years in the chair, when MALG becomes incorporated as a not-for–profit company limited by guarantee. Mr Sharp said: “I am thrilled Liz has accepted this role; it is made for


Callcredit Information Group has appointed Chris Green as chief commercial officer. Formerly chief operating officer, commercial solutions, at BAE Systems Applied Intelligence, he will be taking over from UK managing director Graham Lund who is taking up a new advisory role. Mike Gordon, CEO, Callcredit Information Group, said:


“We are very pleased that Chris is joining the team at Callcredit. He is a trusted leader who consistently delivers results with a clear focus on both operational and commercial excellence.”


www.CCRMagazine.co.uk


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