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NEWS One Nation Under A Scheme

A new scheme from the Business Services Association (BSA) Cleaning Group has been published, hoping promote the professionalisation of the cleaning industry, while supporting the welfare and development of cleaning staff up and down the country.

The Responsible Cleaner Scheme (RCS) is a list of commitments for companies in the contract cleaning sector, and has been set up to recognise and reward the hard work and dedication of employees.

So far 16 companies have signed up to the RCS, including OCS, Sodexo and Mitie, and Martyn Freeman, Chairman of the BSA Cleaning Group and Managing Director of Mitie’s FM Business, is delighted with the response it has had.

He said: “It’s great to see the industry has come together in this way, demonstrating that it values its employees and is dedicated to further professionalism. I’m really

proud that businesses are working together to achieve these goals and it is a sign of the direction in which the industry is heading.”

The commitments detailed in the scheme include the provision of non- discriminatory, equal opportunities within the workforce, the delivery of appropriate health and safety standards and appropriate pay and benefits systems for all employees. And Martyn also hopes the scheme will help to streamline the training, licensing and vetting process as staff move from company to company.

He added: “Every time a cleaner transfers to a new company, they have to be re-vetted and retrained. All these costs have already been expended by the previous company, yet the industry wastes a lot of money redoing what has already been done.

“That is why we started originally by trying to think about it in terms of

some sort of licensing arrangement, where cleaners can take qualifications from one company to another.”

This streamlining process may be a few years away yet, but it remains one of the long term ambitions of the BSA, alongside a more effective synchronisation of the various current supporting bodies in the industry.

Martyn added: “The idea of the Cleaning Group, together through the BSA, is to try and have a single voice supporting the cleaning businesses across the UK. Cleaning is a very important part of the whole FM and services industry, so it’s important that it’s represented properly.

“Ideally, we’d like to see that represented in one place for the whole industry, but maybe the BSA and others need to reach out together to decide what the right thing is for the industry in the medium and long term.”

Loo Of The Year 2015 Nominations Now Open

Service providers hoping to gain recognition for the standards of their washroom facilities will be pleased to hear that nominations for this year’s Loo of the Year Awards are now open.

Entry into the annual Loo of the Year Awards will provide an independent assessment of ‘away from home’ toilet provision and recognition of the standards achieved based on ‘the toilet standard’ for the UK.

Mike Bone, the Awards Managing Director, said: “Leading retailers, restaurant and pub chains, visitor attractions, holiday parks, shopping centres, local authorities, and importantly the cleaning and FM sector generally recognise the annual Loo of the Year Awards as a proven, cost effective and independent annual assessment of the standard of their toilet provision management and receive proper recognition through our annual grading scheme.”


Nominations and entries are now being received for the 2015 Loo of the Year Awards – the annual competition to find the best places ‘to go’ in the UK including The Channel Islands, the Isle of Man and new for 2015 – the Republic of Ireland.

There are thousands of toilets entered annually from all market sectors across 60 entry categories. Entries are invited from all categories and every entry receives an unannounced, dedicated, inspection

visit. Entries gaining a bronze, silver, gold or platinum award are presented with a certificate – to help them promote their Award winning facilities to their customers and staff.

There are a range of National and Overall awards and trophies for the very best entries which will be presented at the Awards Presentation Event to be held on Friday 4th December at the elegant four-star St Johns Hotel in Solihull.

The Attendant of the Year Awards form part of Loo of the Year Awards but relate specifically to the cleaning staff that look after facilities, rather than the loos themselves. All attendants and/or cleaning staff will automatically be entered for an Attendant of the Year Award.

Anyone can enter online via the Awards website: or by contacting The closing date for entries is 30th June 2015.

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