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Claims management


A TOTAL CLAIMS SOLUTION


Whatever its nature, it is important to be able to trac k the progress of a claim, select the right experts to handle it and measure their performance against budget. HRMR reports on LSG’s Advocator System®


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electronic claims management system that enables you to do all that and more.


60 | HEALTHCARE RISK MANAGEMENT REVIEW | Annual 2014


s healthcare providers transition to electronic health records (EHRs), a parallel shift is taking place in the way in which claims are handled. Faced with the need to juggle multiple claims while ensuring that the organization’s budget stays on


track, a growing number of providers are turning to electronic solutions that allow them to track claims, monitor the professionals working on each case and measure cost against budget.


Gary R Markham, chief executive of LSG, provides just such a solution. LSG’s Advocator System® handles selection and assignment of professionals  e-billing, litigation hold capabilities, and billing guideline compliance and measurement, all in one platform.


“The biggest tip I would give to healthcare providers is to try to remove


as much of the paper from the process as possible. That is the key,” says Markham. “It’s not enough to move things to a scanned image or PDF


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