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AVM Catalogue 2017 Issue 1


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Welcome to AVail Service+ – a package of added value services from Audio Visual Material. Some of the elements of AVail Service+ are free of charge. Some are chargeable. But all are designed to ease the workload of busy integrators and help you obtain a competitive advantage in a crowded market place.


Many of these services are delivered to your end customer but they are always conducted in conjunction with you and on your behalf.


AVail Service+ is one of the ways that Audio Visual Material offers our trade customers Distribution with a Difference. Please email techsupport@avmltd.co.uk for any technical queries you may have.


Tailor-made warranties


Audio Visual Material has worked with our partners to develop a range of unique and extended warranty products. These warranties are designed to give you an additional tool in competitive sales situations.


Warranty support is delivered through our in-house technical team – and all are offered as a free of charge benefit to AVM customers. We can tailor warranties to suit individual requirements – please call us to discuss your needs.


Service


Our technical team can supply full servicing for the brands AVM supplies plus all other major brands including Epson, Sanyo, NEC, Hitachi, Mitsubishi, Sharp and Panasonic. This includes routine servicing and cleaning, repairs and spares and replacement lamps. We also offer a rack build service. The service can include collection and delivery if necessary.


Training


We will conduct training at our facility in Camberley, at your premises or on site with your customer. Areas covered include product training and effective use of the equipment. Speak to us about your training requirements even on products not supplied by AVM, we may be able to help.


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