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11.00 Trends and Forecasts for 2017 Industry analysts MCA’s overview of the Hospitality market for 2017, with detailed sector, operator and consumer insight. Simon Stenning, Executive Director, MCA 12.00 Develop your Brand A panel discussion about creating, maintaining and the further development of a hospitality brand. Incorporating how to get employees to act as your brand ambassadors. Speakers: Hilary Lancaster, Founder of Design Agency Fusion Interiors Group Kellie Rixon MBE, Founder of Rixon Associates David Murdin, COO of Brand Development, Whitbread Restaurants 1.00 Meet Ken McCulloch & Amanda Rosa. Te Caterer Interview A rare opportunity to see one of Britain’s most admired hotel operators. Ken McCulloch, the creator of One Devonshire Gardens is also the founder of Malmaison hotels; a brand that started a revolution in affordable style hotels. His current brand, Dakota is again setting new standards in the hotel industry. His wife, Amanda, owner of award-winning design agency, Amanda Rosa Interiors, is the creative design genius behind Malmaison, Dakota, Gleneagles Hotel and several of the most beautiful hotels around the world. Interviewer: Janet Harmer, Hotels Editor at the Caterer 2.00 Staff Motivation Costa Coffee’s top man, Jason Cotta, is justifiably proud of his young and ambitious workforce but how does he keep them motivated and loyal to the brand? Learn ways to engage with staff, cultivate their ideas and how to make them your brand ambassador. Jason Cotta, Managing Director, Costa Coffee 3.00 Revenue Management Chaired by Krupesh Patel, Commercial Director of Michels & Taylor, Paul Nisbett, Finance Director, Valor Hospitality, Europe Melvin Gold, Hotel Industry Consultant (in association with HOSPA) 4.00 Star Product Awards Celebrating the newest, most exciting and innovative products at the Great Hospitality Show. Presented by Andreas Antona


11.00 Te Go Green Debate A panel discussion initiated by GRAM. Tis is one of the most important

topics of our generation. Learn how to reduce energy usage whilst saving money and helping to create a better future. Paul Anderson, Director, GRAM Kate Gould, Founder, CaterOps Philip Simpson, Commercial Director, ReFood 12.00 Reaching for the Stars Two celebrated chefs are joined by the founder of the World Gourmet Society to discuss their career paths, the highs and the lows, and to reveal exactly what it takes to reach the top of their profession. Tom Aitken, Two Michelin starred, award-winning chef & restaurateur Mark Dixon, Chef Proprietor, Chef of the Year Matthias Tesi Baur, Founder, World Gourmet Society Interviewer: Stirling Johnstone, Editor of GS Magazine 1.00 Kitchen Design with Mike Coldicott, Managing Director, Tricon Foodservice Consultants 2.00 Te Public Sector Panel Session

with directors and senior catering representatives from the UK’s public services including Education, the NHS, the Police, the Armed Forces and the Prison Services. 3.00 Improving the Guest Experience through Innovation Two global market innovators show us how to unlock the creative talent in hotel students and young employees. Plus a look at the winning entry of the INNovation Room competition, run by Park Inn by Radisson Hotel, involving the brightest young stars from the world’s most prestigious hospitality schools. Siri Gomnæs BØrsum, Industry Leader, GOOGLE Remy Merckx, VP Marketing, Carlson Rezidor Hotel Group (in association with HOSPA ) 4.00 Fifteen X Fifteen A chance to discover what makes the tech heads tick. In this non-stop fun event the founders of start-up and young technology companies have the chance to ‘speed date’ with the audience. Each company talks about their latest product, using only a screen and fifteen images - each appears for just fifteen seconds before the next, allowing them fifteen seconds only to discuss fifteen different aspects or benefits of their product. Introduced by Jane Pendlebury, CEO of HOSPA


11.00 Skills Shortage & the BREXIT effect. Te hospitality industry in the UK faces a major skills shortage issue. Our panel of experts look at possible short and long term solutions, and discuss what effect Brexit will have. Tis is a must-attend session for all hotel and restaurant operators. Peter Ducker FIH, Chief Executive, Institute of Hospitality (Chair) Martin-Christian Kent, Executive Director, People 1st. Cyrus Todiwala OBE, Restaurateur 12.00 Wine Matching - Ethnic Food

Alistair Morrell, aka Te Wine Editor, explains why certain wines are perfect matches for ethnic food. A wine tasting session offering advice and recommendations for those who serve Indian, Chinese, Mexican, Jamaican or Japanese cuisine. 1.00 Marketing - Today’s Secret to a hotel’s Success New thinking delivers remarkable and tangible results for hotel marketers. RJ Friedlander, CEO, ReviewPro (in association with HOSPA) 2.00 Te Apprenticeship Levy Tis new tax will impact a majority of large hospitality employers. Tis is your opportunity to learn all about it, its implications and how you can use to your advantage. Annette Allmark, Director Strategic Policy, People 1st. Sally Beck, General Manager, Te Lancaster London Karen Davies, Group HR Director, Casual Dining Group Sue Pittock, CEO, Remit Training Kathryn Porter, Director of Youth Strategy, Hilton Europe, Middle East & Africa (in association with HOSPA) 3.00 Technology as a Revenue Generator All too often we consider technology as a necessary expense. Here, we learn how to use integrated back of house technology as a new revenue generator. Simona Pop, Head of Partnerships & Global Communication, Instasupply (in association with HOSPA)

46 GS Magazine

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