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1. What do you think is the key to quality care ?


I believe there are many factors that can contribute to the overall increase high quality care delivery process. Two of the most crucial elements are great people, supported by outstanding next generation technologies.


Systems such as Cerner’s Millennium platform can play a huge role in improving the quality of care by reducing variance in care, leveraging evidence based workflows, and appropriate, actionable decision support. Today, technology can enable care providers with the most innovative and appropriate pathways of care in their disciplines. In this golden age of information and technology, Cerner’s solutions are structured to present the right data, face up at the point of care, at the right time, to the right care provider to provide the best outcomes for a specific individual.


2. How do you see Cerner contributing towards the improved healthcare delivery system in the near future?


Cerner does this today in more than 30 countries around the globe, connecting more than 20,000 facilities worldwide, and we’re growing every day.


In many countries around the world, the health care IT focus has always revolved around the digitization for each specific venue of care. Systems


for the hospitals, systems for the polyclinics, system for the nursing home. As the trend in healthcare is shifting towards managing health across the continuum of care – data sharing will become key. This is why the topic of interoperability is on the forefront of discussion in the industry.


When it comes to interoperability, we believe: Every patient has a right to his/her data and data should not be restricted from moving between different information systems if the patient grants permission.


Interoperability has long been a central tenet of how we design our systems and how we approach our business interactions. Although approaches to interoperability have evolved over the years, we’ve always supported open architecture concepts that allow data to flow easily between disparate systems.


We have a history of leading and supporting industry initiatives that advocate for the use of common standards and practices that underpin interoperability and open platform approaches.


3. In which stream of healthcare do you think that an innovative approach is needed the most?


A key component is individual engagement and responsibility. It’s a challenge to convince the unhealthy to be more than just a passenger on


their healthcare journey. Many take their health for granted until it is too late, or it’s at risk. Getting individuals to own their health status, and co- manage their engagement with health care providers is an area for health care innovation.


Cerner creates tools and portals that make it easier for patients and care takers to engage with each other and share data, communication and updates. These can advance and become the norm throughout the industry. Improving these tools and developing new processes that put the individual in the driver’s seat, or at as a co-pilot on their health journey is the future of managing and improving the health.


Vol. 5 Issue 4 Aug 2016


HOSPITAL & HEALTHCARE MANAGEMENT www.hhmglobal.com


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