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1. Varying data types: Data needs to be sourced from various origins, for instance, the claims, billing reports, lab reports, and the EHR. As there has been a boom in the wearable device market, the amount of data generated is not only overwhelming to collect and store, but also differs in data formats. Most of t h e s e t e c h n o l o g i e s d o n o t communicate with one another.


2. Lack of clear vision: While it is important to spell out the end goals well in advance, it is also imperative to have an unambiguous and robust roadmap towards achieving the defined goal. An organization should understand the needs of the end-users and accordingly set up a program charter involving the end-users from the commencement. KPIs need to be defined beforehand and monitored regularly. The roadmap should include the needs and challenges faced with current technology and define costs and expected ROI.


3. The risk averse culture: The only sector, other than government, that has a rigid culture and is resistant to change is healthcare. Blaming it on the regulations, this industry has prevented bringing in innovative ideas for years and thus lagged behind in adopting analytics. A handful of organizations have tried to overcome this barrier by being creative within the regulated environment.


4. Leadership: The risk averse culture needs to change with the change in leadership! Innovative leaders from other industries like Consumer Goods, Entertainment, etc. could be brought in


to help realign the hospital’s priorities to focus on patient centric healthcare. Some of the other barriers identified include data quality, relevance of data, competing priorities, and lack of proper skills.


HCL’s Approach


HCL realizes that analytics will play a major part in the next reshuffle of the top players in the Healthcare sector. The early-adopters of technologies and solutions from analytics, such as Big Data, will be the


new top players in the industry. Hence, HCL has been focusing intently on the sphere of analytics to provide its clients the first-mover advantage with state-of-art technological solutions, having developed capabilities which are unparalleled in the industry, such as: y Big Data, Analytics y Enterprise Information Management y Business Intelligence y Corporate Performance Management.


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