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Oxford/Orion Progress Edition 2016 11 B ‘Community’ is Lakes Community Credit Union’s middle name

Members of the Lakes Community Credit Union, located at 350 N. Park Blvd. in Lake Orion, are often greeted by their first names. In many cases the credit union’s staff, many of whom live locally, know them both as cus- tomers and as neighbors.

This small-town connectivity separates Lakes Community Credit Union from other larger financial institutions in the area, ac- cording to Marketing Director Jim Boehler. “We’re part of this community,” he said. “I think we do an exceptional job at making people feel welcome.”

Not to mention, Lakes Community Credit Union is looking at technology to enable members to conduct their own financial busi- ness for the sake of ease.

The Lakes Community Credit Union was established as Pontiac Telephone Employ- ees Credit Union in 1937, moving to its cur- rent location in the late 1990s. The credit union also operates a similar full-service branch in Waterford, at the intersection of Williams Lake Road and Dixie Highway, plus a smaller office in Sterling Heights. Boehler said the credit union has approxi- mately 9,000 members, with a majority located in the Lake Orion and Oxford area. “Banks have customers, while credit unions have members,” he said. “When a person opens an account here with a $5 deposit, they become an owner, enabling them to vote for the our Volunteer Board of Directors.”

The business lobby of the Lake Orion loca- tion is open 9:30 a.m. to 5:30 p.m. Monday through Friday, with the drive-up window staffed at 9 a.m. until close. On Saturday, both the lobby and drive-up window open from 9 a.m. to 1 p.m. The credit union features a No Fee drive-up ATM machine for members, and Lakes is part of the Co-Op network, which offers 28,000 no surcharge ATMs. Because it is member-owned and operated, and not for profit, Boehler said the credit union typically offers better rates on home mortgages and auto loans, as well as sav- ings and checking accounts, CDs and other investment products and both credit and debit cards. The credit union’s fees are very competitive or non-existent.

The Lakes Community Credit Union cur- rently is offering as low as 1.99% APR for auto loans. Persons locked into a high inter- est rate and/or vehicle payment are encour- aged to visit the credit union and refinance their cars or trucks.

Excellent customer service is the greatest point of pride for the credit union’s staff. “When a person calls a bank for help, chances are he or she could be talking to someone in a different state,” Boehler said. “When they call us, they’re talking to some- one who lives and works in Lake Orion or Oxford. There’s a connection.”

The local credit union partners in other ways with the community as well. The credit

The friendly staff of Lakes Community Credit Union is here to serve you.

union awards four $500 college scholarships and four $250 mini-grants for area teachers annually. Scholarship applications are being accepted now, available online at, with money awarded

in June. “We’re happy to be part of this community. Pretty much anything a bank offers, we do too, but at better prices and rates. I welcome the public to come check us out.”

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