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by following a ‘whatever it takes’ service delivery philosophy.” They added that they were particularly impressed with how this partnership had “touched the lives of the patients and their families and is an exemplar for other hospitals”. More information about the PFM


Awards is here. http://www.pfmonthenet.net/pfm-awards. aspx


There are two more award schemes within the industry that might be said to fall into the ‘honourable mention’ category as they are quite relevant but a bit more specialised.


The EuroFM Awards


These are presented annually at the EFMC conference, held in June in a different European city each year. The awards aim to highlight some of the challenges faced by facilities management professionals whilst still tackling the national, cultural, regulatory and language differences across the different European regions. There are three categories – Student Poster Competition, FM Researcher of the Year and Partners Across Borders. It is the last of those that has the widest impact on the industry. The Partners Across Borders Award recognises excellence in delivering facilities management services to an organisation located in more than one European country demonstrated by a partnership between a corporate client and service provider(s). The 2015 award went to the FM team at technology company EMC for its unique approach to real estate and facilities management across an extensive portfolio of sites in Europe, the Middle East and Africa. EuroFM described the company’s entry as “a very unusual and innovative submission and approach to its existing supply chain partners”, adding that it represented “a very committed partnership”. More information about the EuroFM awards is here. http://www.eurofm.org/index.php/ eurofm-awards


Global FM Awards of Excellence These have become one highlight of the annual World FM Day event, celebrated in June each year. They are bit different in that companies do not submit entries directly on their own; instead, candidates are put forward by Global


FM member organisations. Winners are named at three levels – Platinum, Gold and Silver – and in 2015 the top winner was JLL, put forward by the BIFM. JLL’s winning Property and Asset Management Academy was set up to embrace all learning activities within the fi rm, linking them globally so the organisation can share and collaborate on training delivered all over the world. As part of this work JLL became the fi rst UK managing agent to achieve BIFM Recognised Centre status, offering Level 4 qualifi cations in FM. More information about the Global FM Awards is here.


http://globalfm.org/news/global-fm- announces-awards-of-excellence-in-fm- 2015-winners-2/


Great work – but could we do more with it? There is no doubt that awards bring numerous benefi ts – to the individuals and groups that win, to the client organisations touched by them even if they haven’t been part of the winning entry, and to the industry generally. These schemes work on various levels to defi ne and promote good practice, lessons learned, fresh ideas, new opportunities – while at the same time helping to ‘sell’ FM as a serious, value-adding discipline. And, of course, there are the practical benefi ts for the sponsors who promote their brands and the organisers who make money, as well as the dinner guests who enjoy the night out, the entertainment and the networking. But there remains a question over whether all this is enough. Overall, the awards are great – they tell wonderful stories of success delivered in and by FM. But if we are only talking to ourselves, if we are not fi nding ways to make that success visible to the wider business community, to educational institutions, to government, are we not missing a very important trick? Facilities management worries about how it is perceived (or if it is perceived at all!) outside its own domain. Surely the success stories represented by these major awards could be the building blocks in a very effective promotional campaign to key audiences outside FM. The information is all to hand. We just need to fi nd the motivation to seize the opportunity and begin building a targeted communication strategy.





Surely the success


stories represented by these major


awards could be the building blocks in a very effective promotional campaign to


key audiences outside FM





Author information


Frank Logan is an experienced FM industry practitioner and commentator.


FACILITIES 155


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