This page contains a Flash digital edition of a book.
WORKPLACE APPS


Kath Hudson, journalist, Attractions Management


WORK MATES


Cut down time spent on routine tasks, eliminate confusion about who’s working and streamline communications with staff; we look at how apps are making life easier for operators


WHEN I WORK A


staff scheduling app that manages holidays and shift trades, When I Work eliminates the human error and miscommunication that can


occassionally lead to understaffi ng. When I Work uses communication


technologies – web, apps, text, social media and email – to make teams more effi cient, accountable and better prepared. Spreadsheet tasks can be carried out quickly and easily and any employee can log into the system from their tablet or phone to fi nd out his schedule. “It’s a simple, intuitive, mobile-fi rst


solution that owners and managers can implement and start using in fi ve minutes, with no IT training required,” says Rob Wormley, When I Work content manager. Functionality includes creating,


updating, cancelling and publishing shifts; fi lling open shifts quickly via SMS alerts to staff; sending SMS reminders about shifts, and monitoring time off requests and shift trades. When I Work is used by 500,000 people in 50 countries.


Face Amusement Group introduced the app in 2013 at its Big Top Arcade. The management was so pleased with the response to the app that it was introduced to four other attractions, including 7D Adventure and Rockin Raceway go kart track. It will continue to roll out the app. “With fi ve sites in a small area, we


When I Work uses communication technologies – web, apps, text, social media and email – to make teams more effi cient and better prepared


86


wanted to share our employees and managers. We were doing fi ve different schedules weekly, with several accounts, but When I Work helped us to consolidate this information into one account and showed us how to use job sites instead of locations,” says area manager William Cohen. “Now when we share employees between locations they’re all visible on one schedule. Scheduling used to take days, but now it’s done in hours. We also use the training videos to help train new employees. Staff no longer come to us with requests for holidays or shift changes, but use the features on the app.”


Read Attractions Management online attractionsmanagement.com/digital


■ Face Amusement Group manages staff across diverse sites using While I Work


■ The employee scheduling software is available on iPhone and Android


AM 1 2015 ©Cybertrek 2015


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104