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NEWS & VIEWS SPICE BUSINES S


TRIPADVISOR TO INVESTIGATE FAKE REVIEWS


Indian restaurant in May and described the venue as ‘my worst nightmare’. Mr Malik said: “People


do have a right to put their thoughts across but claiming someone had food poisoning after eating with us is very serious. We have seen no medical evidence that this person was poisoned and if it was the case, we would take it very seriously. I have not managed to speak to the person who wrote the review which makes me think it’s fake.” Matt Taylor, Newcastle


THE review website Trip Advisor is to investigate alleged ‘fake content’ on its website following complaints from Muhammed Malik, who owns Mr Maliks Indian restaurant in Newcastle. He is reported to be planning to take legal action against the company over claims it does not do enough to moderate abusive posts. Trip Advisor


spokesman James Kay, said: “Our terms of use clearly state that anyone submitting content to our site agrees to share their honest, unbiased opinion, whether good or bad, of a genuine


service experience. We therefore take any allegations of fake or malicious content on our site very seriously. Whenever such an allegation is brought to our attention, we review the content in


question, and if it is to be in breach of our guidelines, we will remove it.” In Mr Malik’s case a


reviewer claimed four customers ended up with food poisoning following a visit to the


NAAN HAUNTS DINER!


ANTHONY Nelson recently had a strange experience in Akhbar’s, a Middlesbrough curry house, when the appearance of his naan bread closely resembled that of his late grandmother, Sheila Nelson, who passed way in 2008. Other family members present agreed that the resemblance to the


grandmother’s profile was ‘uncanny’. Mr Nelson said: “I have heard about the Virgin Mary appearing on someone’s toast and the Duchess of Cambridge in a jellybean - but I never expected to see Sheila.” n


town centre manager, believes it is difficult to verify whether or not a review has come from a bonefide source. He adds: ”Lives can be ruined by malicious reviews and I feel for anybody who becomes a victim to this abuse, whether from an internet troll or from somebody else who has an axe to grind.” n


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