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Patient Care - Case Study


Dr Nicola Simmonds, Consultant Gastroenterologist and Clinical Lead for IT at L&D, says acceSSOnce has transformed the job of gathering clinical data: “I’d be working through results, procedures and correspondence, across endless applications. Work that used to take weeks can be finished in hours. ”Historical data from as far back as 2006 can be accessed in seconds, at the bedside, she says: “And this gives the patient far greater confidence that the doctor understands what’s going on and that their information is to hand.”


The use of slates and tablets, with Windows 8, carried on ward rounds, makes for a more tactile, visual experience, for both clinicians and patients. Dr Simmonds says patients’ families appreciate having information shared, and it’s also easier to call up data in between patient sessions: “It might only be a few minutes at a time, but those moments of extra productivity add up.”


Even the simple act of combining five core clinical applications, says Sarah Kennedy, has improved start-up times by 90 per cent. “Previously, clinicians may be delayed because the applications won’t launch or


they’re unable to get the right


correspondence from an application because it is just taking too long to load. This has been improved immediately by using acceSSOnce.”


Calls to the helpdesk requesting password reminders are down by an estimated 90 per cent, says Kennedy, freeing more time to work on new, higher-value projects. Network issues are also down as applications launch through the virtual desktop.


Dr Gandhi, a Paediatric Consultant at L&D, estimates 30 minutes of time saved each day: “I was using a desktop in my office, a shared desktop on the ward, another at an outpatients’ ward, consulting my notes…using one portable device has made my working life more time efficient.”


Patients’ families appreciate having information shared, and it’s also easier to call up data in between patient sessions. It might only be a few minutes at a time, but those moments of extra productivity add up.”


Dr Nicola Simmonds, Consultant Gastroenterologist and Clinical Lead for IT


40


INSIGHT ON


HOSPITAL & HEALTHCARE MANAGEMENT VOL. 3 ISSUE 3 August 2014


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