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RESORT Trades


Resort Professionals’ Monthly News Journal


Vol 28, No. 2 ol 28, No. 3 February 5, 2014 March 5, 2014 www.ResortTrades.com www.ResortTrades.com


Employee


Engagement Equals


MARKETING, SALES AND IN-HOUSE SALES


When Social Means Business: Better Connections with Your Customers Go Online Or


Greater Productivity page 10


Go Home! page 14


& Critics PAGE 8


The Affordable Care Act: Uncertainty Still Hampers Individuals


PERSONNEL FILE/HR The Multi- generational


Upcoming ARDA World 2014 Keynote Speaker, Scott Klososky


and Businesses page 16


Workplace PAGE 10


10 Reasons to


Love ARDA page 18


Westgate Resorts COO Mark Waltrip: “How energy conservation saved us $3mm.”


Big Impact PAGE 14


CURRENT EVENTS Small Changes,


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