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RESORT Trades


Resort Professionals’ Monthly News Journal


Vol 28, No. 2 February 5, 2014 www.ResortTrades.com


MARKETING, SALES AND IN-HOUSE SALES


When Social Means Business: Better Connections with Your Customers


& Critics PAGE 8


PERSONNEL FILE/HR The Multi- generational


Workplace PAGE 10


CURRENT EVENTS Small Changes,


Big Impact PAGE 14


Westgate Resorts COO Mark Waltrip: “How energy conservation saved us $3mm.”


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