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How to set up an account and place orders Trade Customers: Set up your online account in 3


easy steps 1. Visit www.manuscriptpen.co.uk 2. Complete the contact form 3. Await confirmation from Manuscript’s dedicated Customer Service team.*


Benefits of opening an account ✓ Enables you to order all products online 24/7, 365 days a year! ✓ View your purchase history ✓ View net prices (Exclusive to you) ✓ Receive exclusive online special offers for account holders ✓ Password protected customised trade account. ✓ View product image for all lines before ordering ✓ Your account details will be pre-filled for when you next place an order.


Trade Customers: Call us to set up an account To set up an account over the phone contact the Customer Services team on 01746 861 236.


NOTE: Trade customers only. Please allow 7 working days for the account to be verified and set up.


Payment Methods Credit Card: - We accept MasterCard, Visa or Maestro Credit Card. (Please note, Credit card payments are taken over a secure telephone line.)


PayPal: - Payments can also be made online from your secure PayPal account. (Your payment will be dealt with using the secure PayPal gateway.)


Delivery Information


Goods are despatched to the address in your contact details. We normally despatch goods within 7 – 10 working days for items available and in stock. We normally aim to fulfil all contracts within 30 days*. (*unless we agree otherwise with you at or subsequent to accepting your order.)


Contact Customer Service For general enquiries and delivery queries (Mon-Thurs 8.30am – 5pm & Fri 8.30 – 3.30pm) you can contact us via the following: Tel: 01746 861 236 Fax: 0121 615 3353 Email: manuscript@calligraphy.co.uk Post: Manuscript Pen Company Ltd. Highley, Nr Bridgnorth, Shropshire WV16 6NN. England.


Web:www.calligraphy.co.uk


Stockist Directory If you are an active Manuscript retailer, wholesaler or distributor and would like your business details to be listed in our online Stockist Directory please visit http://www.calligraphy.co.uk/trade/stockist-directory/ and complete the online registration form.


*For full Trade Account terms and conditions visit www.manuscriptpen.co.uk


Terms and Conditions: Manuscript Pen Company Ltd. All rights reserved. You may not reproduce this catalogue content for any purpose without the prior permission of Manuscript Pen Company Ltd. All sales and deliveries are subject to availability of goods. Images shown in this brochure are for illustration purposes only.


Please refer to a current price list for the most up to date information on pack quantities and product contents. Company number: 2414044


Order today at www.calligraphy.co.uk/trade or call us on 01746 861 236


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How to Order


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