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A visitor profile of Mapungubwe National Park and World Heritage Site Mr UP Hermann.......................................................................................................................... 935
Exploring the methodology for evaluating intangible value created at business events
Dr P Thomas and Prof E Slabbert............................................................................................... 946
Perceived vs. actual contribution to the arts at two South African arts festivals
Ms C Pretorius, Dr P-A Viviers and Dr K Botha.......................................................................... 963
An analysis of community support for tourism in Swaziland: The case of Ezulwini Valley
Ms XH Dlamini, Dr WJL Coetzee and Mr PS Khunou................................................................. 983 Section 5: Financial/Economic Management Resilience
53 54
55 56
The impact of a SADC customs union on Zimbabwe Mr G Mugano, Dr M Brookes and Prof P le Roux...................................................................... 997
Valuing banks in emerging markets: A review of the literature and some initial findings
Mr K Sabilika, Mr J Hefer and Mr S Zindiye................................................................................ 1012 Determination of net interest margin drivers for South African banks Mr K Mudzamiri and Prof N Smith.............................................................................................. 1029 Sustainability and triple bottom line reporting in the banking industry Prof AM Smit and Mr PA Galamadien......................................................................................... 1042 Section 6: Information/Technology Resilience 57
Are there cultural orientation differences in terms of online information privacy?
Prof Y Jordaan, Dr M Wiese, Ms HHJ Van Eeden and Mr DS Fourie......................................... 1062
SAIMS 2013 CONFERENCE PROCEEDINGS Southern Africa Institute for Management Scientists XV