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4 Wednesday, November 20, 2013 Dont Miss Show Happy Hour

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option to meet requirements for the green cleaning policy prerequisite of the U.S. Green Building Council (USGBC) revised


LEED: EBOM is clear recognition that ISSA’s program has earned the respect of the building operations, facility manage- ment, and sustainability industries,” said ISSA Director of Facility Service Pro- grams Dan Wagner. “CIMS-GB certi- fied organizations are subject to a rig-

ified as one way a facility can demonstrate compliance with the Indoor Environmen- tal Quality Credit for implementing a “high-performance cleaning program.” To take advantage of the CIMS-GB option and satisfy the prerequisite, a facility will have to be cleaned by a certified organiza- tion that has been audited by an approved assessor within the past 12 months.

ISSA recognized 41 of the newly CIMS-certified organizations during ISSA/INTERCLEAN, bringing the total number of companies that have attained the designation to 184

orous third-party assessment, which provides end cus- tomers


Seen above are 41 new CIMS-certified companies that were recognized on the show floor at this years show which brings the total count to 184. Visit the ISSA Resource Center.

Leadership in Energy and Environmental Design for Existing Buildings: Operations and Maintenance (LEED-EBOM) rating system.

“The inclusion of CIMS-GB in v4 as-

surance that their cleaning service provider is commit- ted to protecting the

environment and prepared to partner with them in the LEED-certification process,” continued Wagner. In this new version, using a CIMS-GB certified cleaning service provider is spec-

Wagner said the inclusion of CIMS-GB in the rating systems is good news for fa- cility services providers: “This is going to streamline the LEED-EBOM process and make it easier for organizations to meet the requirements.”

Existing LEED 2009 projects can con- tinue to register under that version of the rating system through June 2015. After that, LEED v4 will be required. For more information

and CIMS-GB, visit the ISSA Resource Center, Booth 2484. n

Thursday, November 21 9:00 a.m. - 10:00 a.m. Keynote Stage: Trade Show Floor, Booth 492

Don’t miss this engaging keynote address where

Wausau Paper Sales and Marketing team unveils DublNature® towel and tissue products onsite at booth 3229.

See the Tork brand in SCA Booth 1228 with (from left to right) Jan Johansson, Pres. & CEO and Don Lewis, Pres. of the Americas.

Representing Industrie De Nora in booth 3643 are (l. to r.) Mara Bagnasco, Bob Blank, Don Groszek and Giorgio Padula.

David Blaine will share his stories of passion, deter- mination and what it takes to challenge the realm of what others around you find “impossible.” As a boy trying to get an edge in swimming com- petitions, Blaine taught himself a valuable lesson: “If you have the will and the drive, you can do al- most anything.” For him, it started with holding his breath under water long enough to beat the competi- tion. Later, as a world renowned magician and en- durance artist, his focus and dedication helped him achieve the challenge of holding his breath past the point when people would clinically be considered dead. He broke the world record at 17 minutes and 4 seconds, live on the The Oprah Winfrey Show. For more than a decade, Blaine has been attract- ing the world’s attention with his high-profile endur- ance stunts. Starting his career as a magician who appeared to do the impossible with a deck of cards, he was soon following in the footsteps of Houdini— seeking out that which seems physically impossible and actually doing it. To that end, he’s been buried alive in New York City for a week, barely survived being encased inside a six-ton block of ice for three days and three nights, stood atop a 100-foot-tall pillar in Bryant Park for 36 hours without a safety net, survived inside a transparent box in London on nothing but water for 44 days and spent one week submerged in a sphere-shaped aquarium at Lincoln Center. Born in Brooklyn, NY, Blaine discovered his passion for magic at the age of four when he saw a magician perform in the subway. Encouraged by his mother, he began performing professionally at private parties by the age of 13. By the age of 23, Blaine had created, directed and produced an origi- nal television program titled Street Magic, which garnered rave reviews from critics and revolution- ized the way magic is portrayed on television. The New York Times noted that Blaine has “taken a craft that’s been around for hundreds of years and done something unique and fresh with it.” Blaine has performed magic privately for U.S.

Las Vegas

Amazing Line Up to Come continued from page 1

emony will be held at 9 a.m. on the trade show floor at the Keynote Stage, Booth 492, just prior to Blaine’s performance. In addition to recognizing more than 40 long-standing companies, including dis- tributor members Brame Specialty Co.; D.H. Berthenthal & Sons, Inc.; Ellison Sanitary Supply Co.; Philip Rosenau Co.; Unisource Worldwide, Inc.; and Walter E. Nelson Co., as well as the executives of top building

service contractors such as Cavalier Services, Inc.; Harvard Maintenance, Inc.; Marsden Building Maintenance LLC; Varsity Facility Services, Inc.; and more will be on hand as the BSCAI is co-sponsoring the ISSA Keynote Ad- dress and presenting its Sustainability Award during the session.

about CIMS

Plus, ISSA will announce the winners of the Best Customer Service Awards, which are determined by attendee voting. To vote for your favorite exhibitors, download the show mobile app at n

presidents and international dignitaries. He also performed alongside Michael Jackson and during the Super Bowl halftime show. In 2010, Blaine per- formed magic for 72 hours straight in Times Square, raising nearly US$100,000 for relief efforts follow- ing the earthquake in Haiti.

Wednesday, November 20 8:15 a.m. - 9:30 a.m. Keynote Stage: Trade Show Floor, Booth 492

In 1996, at the age of 21, Tony Hsieh (pronounced

Shay) started developing the idea for an advertising network called LinkExchange, which allowed mem- bers to advertise their sites via its network. LinkEx- change would grow to more than 400,000 members with 5 million ads rotating daily, and just three years later, Hsieh sold the company to Microsoft for US$265 million. He then joined Zappos, an online shoe and ap- parel shop, as an adviser and investor. He eventually became CEO, where he helped Zappos grow from almost no sales to more than $1 billion in gross mer- chandise sales annually, while simultaneously mak- ing Fortune magazine’s annual “Best Companies to Work For” list. Zappos was acquired by Amazon in November 2009 in a deal valued at $1.2 billion on the day of closing.

Hsieh will share with ISSA/INTERCLEAN at-

tendees the different ingredients used by Zappos. com to build a long-lasting enduring brand, includ- ing the importance of customer service and com- pany culture. He also will talk about how focusing on delivering happiness to customers and employees has enabled the company to expand beyond selling shoes to clothing, bags, and other product categories. Zappos places great emphasis on company cul- ture and core values. Hsieh’s belief is that “If we get the culture right, then everything else, includ- ing the customer service, will fall into place.” This philosophy is the focus of his No. 1 New York Times Bestselling book Delivering Happiness. Hsieh shows how a very different kind of corpo- rate culture is a powerful model for achieving suc- cess—and how by concentrating on the happiness of those around you, you can dramatically increase your own. n

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