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ANALYSISTRAINING


ITI has had more demand for training in-house, and for help in preparation for certification of crane operators, riggers and other heavy lift operators, too.


surprising that there is no one course that can cover everything. Some courses, such as those provided by Project Professionals Group (PPG), headquartered in Queensland, Australia, concentrate on non-technical elements, such as communication skills and how to prepare a project.


“There are technical courses out there covering things like how to lash and secure a load,” explained Kevin Stephens, PPG founder and chairman, “but forwarders do not need to know that. We teach people how to find the right contractor, how to communicate their requirements to the contractor – and how to talk to the shipper to obtain the information needed to plan the job. We give participants an entire project scenario – how to plan, do route surveys, meet health and safety requirements, and so on – as well as pointing out what can go wrong and how to deal with it.”


Technical content


owners of Proven Logistics Solution, a training company based in Houston, USA. “There are so many controls and they are increasing all the time. Everyone involved in a project has to ensure they are compliant. They need a lot of knowledge to be able to identify if something might be wrong, before there is a problem.”


Richard Jones, vice president global business development, DHL Industrial Projects, believes project forwarding has developed more because of compliance. “There should be more attention to safety. People often do not know the right way to do things until it is too late. But when people start going to jail, it focuses the mind.”


Compliance rules


In addition to government compliance, forwarders have to understand their customers’ corporate compliance rules, which add a new dimension to the task. “Those developing compliance rules may have nothing to do with transport,” pointed out Dirk Gindl, general manager sales, Germany, for heavy lift shipping company Rickmers Linie, which offers third-party project training. He observed: “Sometimes the rules do not make sense in a transport context, which is one reason why we set up our ‘Cargo Know How for Heavylift and Project Cargo’ course in 2008. We wanted to provide education for our customers and partners – and charge for it so we can get in experts such as engineers, port operators,


www.heavyliftpfi.com


solicitors and insurers, to help present the sessions.”


Just as there is no harmonisation of compliance and health and safety legislation, there is also no industry standard governing training. “There needs to be an international industry standard for forwarding and forwarding training,” said Jones at DHL, “and project forwarding has to be part of that.” With so many variables, it is not


But even PPG is increasing technical content in response to customer feedback. “No one will become an expert in two days,” Stephens admitted, “but we are including more examples of a typical project, as well as how to get on the tender list, how to prepare and execute the tender, and so on.” The biggest project forwarders do believe some technical knowledge is important in order to be sure their contractors are providing a quality, safe and compliant service. “Our staff members have to know enough to ask the right questions of our contractors,” pointed out Terry Walpole, chairman of the Bellville Rodair group of international freight forwarders. “Compliance is also really about very careful scrutiny of our subcontractors – and you need the knowledge to do that.” Chris Kent agreed. The global head of


Panprojects, the project division of global forwarder Panalpina set up in 2002 with a dedicated 350-strong team, emphasised that as a forwarder the Switzerland


Global companies want global consistency. They want all their staff to learn the same things in the same way. – Pam Holdrup, Proven Logistics Solution


headquartered company has to look after all aspects of a project. “It can take five years to plan a project, and we work closely with engineering departments during that time. We have to know how to move something, where to load it and so on. We have even had to construct jetties to land cargo in some locations.”


There are very few companies that can provide this specialist training. Heavy Lift Specialist, Proven Logistics Solutions and Industrial Training International all offer ‘technical’ training covering all aspects of project work, while Rickmers’ course


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