I’ve just found out that a shop I’ve bought goods from has gone bust. How will this affect my


consumer rights? When a trader goes into administration its rights and responsibilities change. You might end up losing out, so it’s important to know what you can do to protect yourself.


you can do if you have a gift card. Once they go into administration shops are under no obligation to continue to accept gift cards, although some may continue to do so. If you have a gift card then hold on to it, even if it isn’t being accepted, as the situation can change and if a shop is taking vouchers then make sure you use them while you can. If you’ve put down a deposit on an item that you have yet to receive, then whether or not you receive it will depend on whether it has been ‘earmarked’ for you. If it has then the shop should fulfil your order, but if not then you may not see the goods. If you’ve bought something which becomes faulty then it might be easier to claim under the manufacturer’s guarantee. You can log a complaint with the administrators which will add you on to the store’s list of creditors, but realistically most customers will be a long way down the list. If you used a credit or debit card you may be able to make a claim from your provider, and if the goods or services you bought came with a manufacturer’s guarantee or an insurance-backed guarantee, you may be able to make a claim under them. If the trader was a member of a trade association, contact them to see if they can help.


A common problem when shops go bust is what or talking to your local citizens advice bureau:


Kingdon House, North Street, Tavistock PL19 0AN Open Monday, Wednesday & Friday 10-2pm. Drop in or ring 08444 111 444 during these hours.


The Ockment Centre, North Street, Okehampton EX20 1AR Open Tuesday Wednesday & Thursday 10-2pm. Drop in or ring 08444 111 444 during these hours.


West Devon CAB also offers “Drop In” Outreach advice sessions at Bere Alston Surgery and The Community Centre, Princetown, every 3rd Wednesday of the month. Also at Hatherleigh Market on 1st and 3rd Tuesday of each month. For further information, or to make an appointment at any of the outreach sessions ring 01837 52105.


www.westdevon cab.org.uk


You can find out more at www.adviceguide.org.uk


Tavistock Peace Action Group


OUR next meeting is on Tuesday 4th June at 7-30pm in The Friends’ Meeting House, Bedford Car Park, Tavistock. We welcome all who would like to join us.


At our May meeting we discussed the recent MOD response to its public consultation on the submarine dismantling project. See: https://www.gov.uk/ government/consultations/consultation-on-the-subma- rine-dismantling-project . It has been decided to demonstrate the initial dismantling process by remov- ing all radioactive waste from a submarine at Rosyth, near Edinburgh.


The Reactor Pressure Vessel from


the submarine will be removed and stored whole, once a site has been chosen for storage of Intermedi- ate Level Waste. The plan is for radioactive waste to be removed in-situ at both Devonport and Rosyth.


The MOD clearly states that submarine dismantling will not create large numbers of new jobs, estimating 50 to 100 skilled jobs between the two sites, plus ancillary short term employment.


We hope to arrange a meeting this year with an


expert on the subject to find out the implications of the MOD’s response. We hope that local people will inform themselves of the plans by looking at the website and coming along to our planned meeting.


We have arranged a public meeting on Tuesday 2nd July with Susan Clarkson from the Voices for Creative Non-Violence UK team, who were recently in Afghanistan, linking with young peace activists there. The talk, “From Oxford to Kabul,” is in the United Reformed Church, Russell Street, at 7-30pm.


There is more information about TPAG on our website www.tavypeace.org.uk


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