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Education |


Register online for TAA’s courses and seminars at www.TriangleAptAssn.org All classes are held in the TAA/CRC Education Center unless otherwise noted.


National Apartment Leasing Professional Designate Program


Take your career to the next level by becoming a National Apartment Leasing Professional (NALP) designate.


NALP: Candidacy requirements include completion of the NALP Curriculum, successfully passing the online exam (score 70 or above), successfully completing three market surveys and making a comparison of those surveys in a verbal/written presentation and six months of apartment industry experience.


Dates: Thursdays, October 03, 10, 17, 24, 2013 ● 9:00 a.m. - 5:00 p.m. Thursday, October 31, 2013 ● 9:00 a.m. - 2:00 p.m. – NALP Presentations


NALP Designation Course Fee TAA Members: $429, Non-Members: $529


NALP Course Outline


• Keys to Success in Leasing Job Responsibilities, Goal Setting, Career Prospects


• Telephone Presentations Telephone Skills, Active Listening, Telephone Etiquette


• Leasing and the Internet The Internet and the Prospective Resident


• The Leasing Interviews First Impressions, Greeting and Conducting the Leasing Interview


• Leasing Demonstration & Follow-Up Demonstrating, Closing, Resolving Objections


• Rental Policies and Procedures Rental Policies and Procedures, Application and Verification Process, Lease Preparation and Signing, Move-in Process


• Legal Aspects/Fair Housing Fair Housing Laws, Criminal Background Checks, Equal Credit Opportunity Act, Resident Safety Practices


• The Market Survey Understand the Market Survey, Market Survey Presentation, Tips for Preparation and Presentation, Question and Answers


No money in the budget? TAA is now accepting 2013 NALP Scholarship Applications until September 06, 2013. TAA Members Only! The application is available online at the TAA website: www.triangleaptassn.org.


Congratulations!


Congratulations go out to the following individuals who have earned the Certified Apartment Portfolio Supervisor (CAPS) designation from the National Apartment Association Education Institute (NAAEI).


Chris Hirth .............................Courtyards of Chanticleer Lou Houck .............................The Keys at 17th Street Jennifer Lambert .................RCP Management Angie Lovelace ....................Ram Realty Services Tim Masters ..........................Sunny Side, LLC Lisa McLain ............................Blue Ridge Companies Amy Ritchy ............................Blue Ridge Companies Jaclyn Taaffe .........................Campus Apartments, Inc Kathy Woodward ................Woodland Creek Townhomes Rita N. Zepeda .....................Park Ridge Estates


Congratulations to the following individuals who have earned the Certified Apartment Manager (CAM) designation from the National Apartment Association Education Institute (NAAEI).


Nicole Combs .......................Providence at Brier Creek Apartments Pam Cornelisse .................... Jamison at Brier Creek Apartments Lisa Fody ...............................Avonlea at Stonehenge Apartments Vantressa Hickmon ..............Green Meadows Apartments


Congratulations are also extended to the following individuals who have earned the Certified Apartment Supplier (CAS) designation from the National Apartment Association Education Institute (NAAEI).


Stacey Adams .......................Apartment Finder Dane Allen ............................THS National Timothy Littrell ....................Fitness Concepts Jonah Rhee ...........................U.S. Fitness Products


Battle of the Baskets


Outstanding! The “Battle of the Baskets” Raffle Drawing held at the 2013 Annual Trade Show was a huge success! The Education Committee rocked with the help of TAA’s awesome members and raised $1,282.60 towards the Education Scholarship Fund.


Congratulations! To the following company/community who won 2013 Most Creative and 2013 Best of Show categories.


Most Creative Perry Point Apartments Best of Show Diversified Flooring


On behalf of TAAEF and the Triangle Apartment Association’s 2013 Education Committee members, THANK YOU for donating a basket.


Berkshire Park Apartments ........................Blue Ridge Companies Courtney Estates Apartments ....................Riverstone Residential Group Diversified Flooring Hermitage at Beechtree Apartments ......Mid-America Apartment Communities


Perry Point Apartments ...............................Greystar Summer Place Apartments ........................Winn Residential


The TAA Education Scholarship Fund was established in 2001 to provide financial assistance to qualifying candidates to receive funds necessary in obtaining a National Apartment Association Education Institute (NAAEI) designation such as CAPS, CAM, CAS, CAMT or NALP. Since its inception, 38 scholarships have been awarded through the fund.


20 the ApartMentor | May/June


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