All Staff
Communication Skills Copywriting Skills
Want to produce communications with impact?
You will learn how to: • Write clear messages for different communication channels from print to online
• Identify your audience and target your message • Grab attention and generate interest • Identify copywriting success factors
Led by: Sarah Littlejohn, The Business School
Dates and times: 9 November ........................9.00am - 1.00pm 15 February ...........................9.00am - 1.00pm
Understanding Behaviour
Brief outline: Transactional Analysis (or TA as it is often called) is a model of people and relationships developed in the 1960s by Dr. Eric Berne, useful in helping us understand why people act or respond as they do in certain situations.
This session introduces participants to TA and explores ways in which staff can enhance communication skills.
Led by: Lynne Gill, Staff Development
Dates and times: 15 January.............................9.30am - 12.30pm 18 June .................................9.30am - 12.30pm
“Bite-sized” Time Management
What you can expect to learn: • How to see where your time goes • Identifying and managing your ‘time thieves’ • Improving prioritisation and planning • Identifying changes to better manage demands on your time
Led by: Lynne Gill, Staff Development
Dates and times: 15 November .........10.00am - 11.30am 24 April ..................10.00am - 11.30am
Confident Communication Brief outline:
Useful for any individual wishing to understand and enhance interpersonal communication skills, personal impact and confidence.
What you can expect to learn:
• Models for successful communication • How to build connection easily • How to develop conversation and active listening • How to build genuine rapport through body language
Dates and times: 12 February ...........................9.30am - 4.30pm
Led by:
The Art of Presenting Brief outline:
This course is a high impact, experiential and playful route to finding your personal presentation style. Suitable for all staff groups.
What you can expect to learn:
• How to connect easily with an audience • Speaking with confidence and clarity • Delivering active and dynamic presentations • A set of tools to apply to any presentation scenario
Dates and times: 10 October............................9.30am - 4.30pm 13 February ...........................9.30am - 4.30pm
Led by:
Responding to Change
What you can expect to learn: • Tactics for remaining physically calm and centred • Tools for reducing the negative impact of stress and change • Techniques for steadying and steering your ship
Dates and times: 27 February ...........................9.30am - 12.30pm or 1.30pm - 4.30pm
Led by:
• Making connections to the bigger picture - your current and future roles
10 Book places online and for further information:
www.canterbury.ac.uk/staff-development E:
staff.development@
canterbury.ac.uk T: 01227 (78) 2746
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