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WHITE LABELLING Gerry O’Kane examines what factors should infl uence a brokers choice of FX White Label solution and strategic licensing partner to work with and in what ways WL partnerships can help trading fi rms to grow their market share and take advantage of fast evolving regional business growth opportunities in FX.


36 COUNTRY SPOTLIGHT


continues to be an attractive location for companies looking for a base to establish an FX brokerage operation.


44


NEW DIMENSION TO RETAIL FX SERVICES


50


Heather McLean explores why Binary Forex Options are gaining in usage amongst retail traders and investors and how the inclusion of these instruments can help FX brokers to differentiate their e-trading products and services.


BUSINESS PROCESS AND OUTSOURCING


BROKERAGE BACK-OFFICE Gerry O’Kane explores what pressures are being placed on the back-offi ce operations of FX brokers by the need to store and keep track of larger volumes of data so that these can be easily accessed, presented and actioned.


60


CHAD STANFIELD PAGE 74: TAKING FOUR STEPS TO PREPARE FOR DISASTER RECOVERY


4 | INSTITUTIONAL FX SERVICES - THE BROKERS HANDBOOK 2012/2013


AVOIDING THE PITFALLS OF AN OVERLOADED FX


PRODUCT FOCUS


BINARY FOREX OPTIONS – HELPING BROKERS ADD A


CYPRUS We report on why Cyprus


GERRY O’KANE PAGE 36: CAPTURING NEW BUSINESS WITH FX WHITE LABELLING


CAPTURING NEW BUSINESS OPPORTUNITIES WITH FX


LEVERAGING PAYMENT PROCESSING SOLUTIONS FOR ONLINE FX BROKERAGE James Abraham explains why getting a customer to the stage of accepting your online trading services must be supported by a practical and dependable payment service provider, to ensure and exceed acceptable and functional business results with high conversion rates.


68


FOR DISASTER RECOVERY Chad Stanfi eld outlines why an effective DR plan is especially important for online FX brokers, whose trade servers are absolutely essential to their businesses and suggests four critical planning steps they must take in either setting up a DR plan for the fi rst time or re- evaluating their pre-existing plans.


74


TECHNOLOGY & CONNECTIVITY


JAMES ABRAHAM PAGE 68: LEVERAGING PAYMENT PROCESSING SOLUTIONS


MANAGE RISK AND IMPROVE CUSTOMER LOYALTY Heather McLean explores how liquidity bridges can help FX brokers increase customer loyalty and manage risk more effectively by streamlining the back offi ce and making operations run in real time, a vital task given today’s rising retail trade volumes, and increasingly savvy customers.


78 FX SERVICES DIRECTORY 86


INSTITUTIONAL FX SERVICES AVAILABLE FROM LEADING


FX BROKERS AND TECHNOLOGY PROVIDERS


RESOURCES SECTION 120


IMPORTANT WEBSITES AND EVENTS


LIQUIDITY BRIDGING – HELPING FX BROKERS TO


OFFERING FX BROKERS FOUR STEPS TO PREPARE


Contents


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