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INDUSTRYNEWS


SASH TAKES THE HIGH ROAD BY STORM!


As the UK has this year experienced its wettest July since records began, leading trade supplier, Sash UK, has also had a storming month with sales figures in the North exceeding any previously recorded.


With between 30 and 40 established customers placing sizeable orders on a weekly basis, Sash UK has become the PVCu fabricator of choice for installers the length and breadth of Scotland.


Sash UK has been established in Scotland for more than 20 of its


47 years. In that time it has gained an understanding of the market, developing products, efficient logistics, expert service and dedicated technical support specifically for the Scottish market.


Because of this, deliveries are regular and cost-effective for both customer and supplier. Tere are no half-empty containers running at full cost to the customer with Sash UK.


Sales Manager for the area, Darren Woolf, has made quite a name for himself through regular customer visits, a great rapport and efficiency. Darren has helped to sign up some great new accounts over the past few years. He says modestly, “It goes without saying really that our customers, no matter how far, should feel as much part of the team as someone just down the road.


‘WE LISTEN AND WE RESPOND’


“I make it a priority to schedule regular meetings with my customers and should they need to see me in between times, I get to them as soon as I can. Any feedback I receive is fed back to the company and it is through this that we have been able to meet customers’ exact needs. We listen and we respond.”


Just as important as the service and relationship though is the


product portfolio. Using both Veka and Spectus profile means that Sash UK offers products of a premium spec at all price points. It is constantly developing ranges using the best available components and technologies to ensure it is always at the forefront of the industry with something new to offer, such as the new composite door, for example.


Te proof is in the pudding. Tat’s certainly been the case for long- standing customer, Tistle Windows and Conservatories in Aberdeen, which last year was awarded Scottish Installer of the Year and Overall Winner at the Network Veka AGM yet again.


“Sash UK can supply us with everything to satisfy our customers’


every need,” said MD Ian Bruce. “Tey are also forever developing their ranges and introducing something new to keep the offer fresh and ahead of the game. We’ve come to expect the high levels of quality, expert service and efficient delivery as a given. But we can also rely on Sash to give us that little bit extra, such as the extensive marketing materials, support and advice. We were delighted to win the awards and it just goes to show what can be achieved with teamwork and a strong supplier relationship,” he added.


Sash UK really have got everything covered for Scottish customers.


Even as far as the Orkney Islands, Sash’s products have stood up to the inclement weather conditions and delivered a reliable service. Orkney Builders MD, Charlie Kemp, says, “My voice is always heard at Sash UK. My opinion and business is valued. Te team there works closely with me to make sure I get the service and products I need. Sash’s products perform superbly and have helped me build a good reputation for my business. Deliveries are on time and in full. Contact from them is regular and friendly.”


Testament to its efforts, Sash UK has been delighted to welcome new Scottish accounts on board such as McLeod Double Glazing. “Here at McLeod we put huge emphasis on Window Energy Ratings (WER). Sash UK offers the flexibility and range of energy ratings we need and the quality of the products is excellent,” explained Derek, Managing Director of McLeod Glaziers.


“Te all-round package at Sash UK is everything we like. It’s great to find a like-minded company which shares the same ethos and approach as us. We have already developed good relationships with the team there, which continues to grow week-on-week. We also appreciate the marketing support we get from Sash as it’s all geared towards helping us to promote ourselves in our own way,” Derek added.


To make Sash UK the supplier that will take YOUR business forward this year, call now on 01226 719997 or visit www.sashuk.com


Clearview NMS « September 2012 « www.clearview-uk.com » 29


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