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BusinessInsider BRISTOL HEALTH


Elaine Collins


HEALTH WORKER


The head of clinical services at Nuffield Health Bristol Hospital, explains the benefits of preventative health


Nuffield Health is the UK’s largest healthcare charity – how does it work? Through our hospitals, fitness and wellbeing centres, medical clinics and corporate facilities, we help people to get healthy and stay healthy, to identify and manage their individual health risks, and provide sophisticated diagnosis and treatment when problems occur. Nuffield Health believes that preventative health is the future of healthcare, we have taken a pioneering approach to health by integrating prevention, cure and general fitness and wellbeing, to ensure our customers benefit from a complete healthcare service. ll


What services does it cover? We offer a broad range of medical services from pain management, orthopaedics and general surgery to cosmetic surgery, gynaecology and


Elaine Collins


physiotherapy – the list goes on. ll


How many people are employed? We have more than 120 staff working for Nuffield Health in Bristol, at our hospital and our fitness and wellbeing centre. ll


Why should I choose Nuffield?


Customer health and condition is of the utmost importance to our staff and we are very proud of our reputation for excellent patient satisfaction. In our annual survey on quality, patients rated us 10/10 for overall care and the president of the Royal College of Nursing recently commended us on this, stating that our delivery of care is second to none. As we are a not-for-profit organisation we re-invest all profits into the most up-to-date equipment and training. As well as benefiting from leading consultants and experienced nurses, patients at Nuffield Health Bristol Hospital are able to recover in the home comforts of en-suite private rooms. ll Can you give us an idea of your client base? We care for a wide range of patients at Nuffield Health, largely attracted by the opportunity to undertake elective surgery, such as hip and knee replacements, with leading surgeons in the field and with no waiting times. We also work alongside the NHS to reduce patient waiting times and in 2011 Nuffield Health Group treated 86,000 people under the NHS.


ll


What do you find most challenging about working at Nuffield?


As head of clinical services I have to keep myself abreast of change and know what’s happening in healthcare from both a clinical and professional point of view. My role at Nuffield Health requires me to make sure our clinical team are prepared and ready to meet these changes. ll


… and the most rewarding?


I feel very lucky to be in a position where I am working with a dedicated team of clinicians who are passionate about their work. What makes working at Nuffield Health so special is that we have much more contact with our patients from the start of their treatment right the way through to recovery. That time we spend with the patient, caring and listening to their needs, is priceless and it brings a true and deserved level of humanity to the work we do. For more nuffieldhealth.com


Travel pulse


SHIRLEY KNIGHT OF BRISTOL AIRPORT TAKES THE PULSE OF TRAVEL


IT’S BACK TO business with winter schedule changes. Weather-wise, the summer may have been a disappointment, but it’s not over yet! School holidays might be ending, but in the airline world the season continues until the clocks change.


Many business travellers take a break over the summer months, so airline schedules reflect this change in demand – which means winter timetables often include additional flights and different departure times. Helvetic Airways has confirmed that it will continue to operate its service linking the South West with Zurich three times a week throughout the winter. The three-times weekly flight to the Swiss financial centre has proved popular with both leisure and business passengers, as well as inbound visitors from Switzerland. A direct flight between Bristol and Copenhagen will also be available for the first time for several years this winter. The year-


round easyJet service will operate four times a week. The Danish city has always featured high on the list of destinations most frequently requested by passengers, and brings the number of capitals served from Bristol Airport to 13. EasyJet has also beefed up its long-standing service to Glasgow with a fourth daily flight operating on Mondays and Fridays – ideal for business travellers, in addition to four daily services between Bristol and Edinburgh. The airline’s new Flexi fare enables business travellers to make unlimited date changes. EasyJet also offers some useful extra services for business travellers. For example, for a small rescue fee, you can catch the next available flight if you miss yours. So, summer may be drawing to a close but there is plenty to look forward to for business travellers – and there’s always the option of flying off for some winter sun for those who haven’t managed to get away for a break! For more bristolairport.co.uk


www.mediaclash.co.uk Clifton Life 93


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