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Business Minimalist massage, maximum satisfaction


and treatments administered by highly-trained and friendly employees. It also means adhering to what she calls “a minimalist


approach” that never includes any type of high-pressure sales pitches. “I won’t give my clients what they don’t need,” she


says. Morga, who previously worked for a dermatologist


in northern California, says she and her husband, Eric Morga, decided to purchase the business last summer when the former owner announced she was going to sell.


The facility originally opened three years ago. Since last June, Muschi has rented space at the site for her own business, Refresh Skin Laser Center. Last November, the couple took over the LaVida


franchise and combined it with Refresh, renaming the business LaVida Massage and Medspa. Eric handles the business end of things while Muschi works directly with clients, administering Botox and Juvéderm injections and photo facials as well as other skin-related services. The owners of the LaVida Massage franchise allowed


INSIDE & OUT: LaVida Massage and Medspa owner Muschi Morga completes a procedure on a client’s face. The company also offers massages. STSN photo


BY ALISON STANTON As co-owner of LaVida Massage and Medspa in Chandler, Muschi Morga strives to give each and every one of her clients the best possible service. For Morga, this commitment to customer service goes well beyond providing a wide variety of services


Muschi to add her services to the facility’s list of offerings, which also includes facials, chemical peels and a wide variety of massages including deep tissue, Swedish and hot stone. “It’s kind of like a pilot program. These two types of businesses were not linked here before,” she says. “It’s working out really well.” In addition to her low-key style with clients, Muschi


says it is not uncommon for her to gently suggest that people not get certain types of treatments if she feels they are not needed. What helps to set her facility apart is the amount of time she and her employees devote to each customer. “I’m not seeing 30 people a day; instead I’ll see maybe seven,” Muschi says. “While I’m working with my clients,


Muschi Morga, right, owner of LaVida Massage and Medspa in Chandler with husband Eric, and Jennifer Phillips-Land, who is a laser technician and aesthetician. STSN photo


I’ll talk with them about other things that might be going on with their skin. If I ever see a mole that looks funky or anything I’ll immediately refer them to a dermatologist.” Before clients leave the facility, Muschi says they


are educated on everything from proper skin care and avoiding the sun as much as possible to what types of stretches and exercises can be helpful after a massage. “I try to be really good at following up with people, calling them a few days later to be sure they are happy with their Botox treatment or that they know how to properly apply any skin care products they have purchased.” Muschi carries locally made products, including the PCA Skin line that is made in Scottsdale and Advanced Mineral Makeup from Gilbert. LaVida Massage and Medspa is at 3020 S. Gilbert Road, Suite 4 in Chandler. Hours are 10 a.m. to 6 p.m. Monday, Friday, Saturday and Sunday; 10 a.m. to 8 p.m. Tuesday, Wednesday and Thursday. For more, call 480- 629-4985 or visit www.chandler.az.lavidamassage.com. Alison Stanton is a freelance writer who lives in the East Valley. She can be reached at Alison@SanTanSun.com.


June 2 - 15, 2012


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