SPOTLIGHT: EGGER
offering product information, full board scans of the decors along with possible colour combinations or alternatives. EGGER are really looking to provide their customers with the best experience possible and by removing daily frustrations, this will be achieved.
finish, it gives an authentic natural feel. H1110 Splitwood is another of the authentic wood grains, offering natural colour tones with added character from the knots and cracks. For those specifications where
something alternative is needed, EGGER have introduced textile and leather decors; ideal for hotels and restaurants these offer easymaintenance and amore competitive price point. F425 Beige Linen and F428 Brown Leather are fantastic reproductions thatmake it difficult to tell themapart from the real thing.
MAKING IT EASY TO GETWHAT YOUWANT, WHEN YOUWANT IT Simplicity is all about removing the things that cause hassle and frustration. So theway EGGER see it, it’s not only about providing their customerswith an outstanding range of co-ordinated decors, its about ensuring all 108 of themare always in stock, right across the UK and Ireland. The newand improved ZOOM
collection has been designed to simplify the product and service offering, to ensure customers spend less time tracking down the products they need. Andwith an outstanding network of national distributors itmeans customers should experience a unique, hassle-free, simple service. Distributors have been
categorised according towhich of the EGGER ZOOMproducts they stock. Theywill be either a Gold, Silver or Bronze stockist - allowing customers to easily identifywhere their local stockist is for the product they require. By using the newly developed
Availability Guide, nomorewill customers have to phone stockist after stockist, the frustration and cost is instantly removed. Simply by identifying the decor, product, structure, and thickness, theywill
be led straight to a list of stockists for the itemin question.
KEEPING YOU UP TO DATE IN EVERYWAY Keeping up to datewith new methods of presenting to clients and staying on top of the latest trends can be a complex and time-consuming process. That’s why EGGER isworking hard to help you in this area. EGGER’s state of the art Virtual
Design Studio (VDS) software allows finished roomsets to be visualised in great detail.With a range of different options EGGER can offer high-tech touch screen andmixed reality interface options to PC and iPad based alternatives. By creating room setswith high definition decor scans customers can save time andmoney on prototype building and photography costs aswell being able to testmarket new ideas. EGGER has already received huge interest in VDS and they hope that over themonths more customers and distributors will realise the value that VDS can bring to a business as awhole. To supplement its own trend
forecasting efforts EGGER’s international design teamalso commission external trend research. Fromthese findings and observations EGGER offer free, in- depth reports that tell youwhat’s newandwhat’s likely to be coming along soon. As a result, you can talk to your customers knowledgeably about the very latest interior fashions, and guide themwith confidence. Three times a year EGGERwill
be releasingwhat is known as their trend news, updating customers onwhat themarket see’s as fashionable amongst a breadth of industries. To further support their customers, EGGER has developed a range of sample support sheets to be sentwith any samples requested. One booklet is available for each colourworld
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ALL THE HELP AND SUPPORT YOU COULD POSSIBLY NEED To go with an impressive collection of products and decors, EGGER hopes to shine with their service promise. They realise that their customers not only want a smooth hassle free experience but additional benefits thatmake that experience a cut above the rest. One call, or e-mail, to EGGER’s new ‘ZOOMHotline team’ is all it takes to find out about availability, processing and technical information, pack sizes, decor combinations and a range of other topics. A newly revampedwebsite has
also been designed to provide customerswith every fact and detail imaginable. It’s about giving their customers the access to vital information fast and getting themthe answers they need quickly. As easy as online shopping, customers can visit the newEGGER sample shop and search by texture, colour tone, colourworld to findwhat they
need in an instant. Brochures can also be requested alongwith suggestions for decor combinations and the opportunity to viewtheir order history. In addition to the new ZOOM
Hotline team and new website, EGGER can also support you with industry leading marketing tools. To show all 108 decors a wall chart and swatch box has been developed to aid customers whether interior designers, architects or shopfitters. The wallchart offers RAL, Pantone and NCS information for all uni colours and full board scans for the woodgrain decors.Whereas the swatch holds all decors in large sample pieces that makes comparing decors a lot easier. With ZOOM, EGGER don’t
just offer the highest quality and the latest trend orientated decors, but a wide range of helpful services.
Whether it’s to order a swatch box,wallchart or sample, or for availability information, decor advice or stockist details, the ZOOMHotline Teamare always on hand to answer any query on 0845 606 8888. For technical data sheets, processing instructions and certificates or simply the latest news, it can all be found quickly and efficiently at
www.egger.co.uk
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