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BusinessInsider FANTASTIC FOUR Our pick of the most exciting, intriguing or important local business stories right now


FAIR TRADING REWARDED


THESE DAYS, it’s not enough to be successful in business – you also have to be ethical – a truth fully acknowledged at the first Fairtrade Business Awards, which were held at Leigh Court last month. At the Co-Operative- sponsored event, the gongs were handed out by the BBC’s George Alagiah, with the leader of Bristol City Council Barbara Janke opening the awards ceremony. There were few surprises when Bishopston Trading Company,


• Best Fairtrade Office: Essential Trading Co- operative Ltd


• Best Fairtrade Retailer: Lush Handmade Cosmetics


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• Best Fairtrade Catering Outlet: UWE Catering Cart


• Best Fairtrade Accommodation: The Greenhouse B&B


whose ethical standards are a byword in the industry, walked away with the Overall Winner of Best Fairtrade Business 2012; other winners are shown left. Naturally the Awards themselves ticked all the ethical boxes, having been designed and made by Bristol Blue Glass and organised by Bristol Fairtrade Network in association with Business West, Destination Bristol and Bristol City Council, to promote fair and ethical


business in the city. For more bristolfairtrade.org.uk


2 TRYING TO KEEP THE CUSTOMER


SATISFIED


SO – WHAT’S THE secret behind a happy customer? Ask local builders Crest Nicholson, who have just topped the ranks for the third year running in the Home Builders Federation (HBF) annual customer satisfaction survey. The award-winning company,


whose projects include Bristol’s Harbourside development, has


CLIFTON COLLEGE DINNER RAISES £64,000 FOR THE PRINCE’S TRUST


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had an exciting and fulfilling year. We asked chief executive Stephen Stone how the company managed to retain its top ranking status in HBF customer satisfaction. The answer? A happy balance between quality product and customer care. “The results are confirmation


of our commitment to meeting the highest standards of build, design and customer service,” said Stephen. “Every one of our customers deserves to experience


IN WHAT LOOKS set to be a right regal year for Bristol, Clifton College got in on the act earlier than most, with a gala dinner in aid of The Prince’s Trust.


The dinner, co-hosted by actor


Sanjeev Bhaskar and held held in the picturesque surroundings of the school, raised an astonishing £64,000. The first Prince’s Trust Gala dinner to be held in the South West, it was attended by 200 guests, who assembled in the Percival library for champagne and canapés before moving into the dining hall. Top-end


an exceptional buying service, so that is why we continually strive to exceed their expectations. We work closely with customers every step of the way to understand their needs and to help them find the right property, as well as guiding them through the purchasing process, followed up by our after-sales care. These superior satisfaction levels are a direct result of the dedication from everyone at Crest Nicholson.” For more crestnicholson.com


raffles predictably played a part, and there was equally high-end entertainment; Clifton Chamber Choir started the evening which ended in soulful style with a set from the world- renowned soulstress Ruby Turner. Rick Libbey, regional director for


The Prince’s Trust in the South West, said: “The money raised from our Red Dinner will make a huge difference to the lives of many young people in the South West. We are incredibly grateful for the support of everyone who helped make the evening a success.” For more cliftoncollegeuk.com


Above: Bishopston Trading, overall winners; below, Bristol Blue Glasss made the awards


FEEDING THE 5000 BRISTOL


FIGHT FOOD WASTE! Pull off a contemporary Biblical miracle! Or just turn up and watch hot chefs ply their trade! The hugely successful ‘Feeding


the 5000’ event is making its regional début in Bristol, in partnership with FareShare South West and supported by a host of local businesses and charities including the Soil Association, Bristol City Council, Food Cycle, Thali Café, Love Food, Kambe Events and Coexist. The event will feature celebrity


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chefs – including Tom Herbert from the Fabulous Baker Brothers, Tom Hunt, Chris Wicks and chefs from the Thali Café. Speakers, including Tristram Stuart, author of Waste, live music and above all a free lunch made from food that would normally end up in landfill. Jacqui Reeves, Project Director


at FareShare South West, said: “Bristol is the first city to host


this event outside of London – it’s got ‘Bristol mentality’ written all over it. A free fun day, a free lunch plus we get to show the food industry how the four million tonnes of food they throw away can easily go to people who really need it.” Save the date and vote with your forks, Bristol…. Saturday 12 May 2012 1pm to 5pm College Green, Bristol


www.mediaclash.co.uk Clifton Life 73


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