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Case Study Handling


Letting out the Cat


A commitment to safety and a change in supplier for its materials handling equipment to Impact Handling is delivering results for Caterpillar Logistics Services.


“Impact able


Handing to was demonstrate its


responsiveness and the strength of its own fleet by completing the transfer over a single weekend.”


Cat in action: High levels of efficiency have been brought to the Cat Logistics operation.


lar Inc, and more than 50 other lead- ing corporations across the world. Its main UK operation is a 200,000 sq m site at Desford, near Leicester, where the company serves two Caterpillar-owned companies and two external clients from three main buildings. Other UK sites are at Hemel Hempstead, Manchester, Peterbor- ough, Peterlee, Hinckley and Leeds. The logistics operation is the largest outside the USA and employs around 2,000 people. Caterpillar provides inbound logistics, after-sales service support, finished goods distribution, transportation and reverse logis- tics to companies in automotive, industrial, consumer durables, technology and electron- ics, manufacturing, and aerospace sectors. The Desford facility operates 24 hours a day, five days a week, all year round. Almost seven million consignments are handled each year, with the fleet clocking up 270,000 annual working hours. The fleet of 156 pieces of materials handling equip- ment ranges from low-level order pickers to reach trucks and everything in between. As a professional organisation, Cat Logistics oper- ates its fleet based on the right equipment to do the job in the safest and most efficient manner, and is free to choose the equipment it sees fit to meet the needs of the business. The vehicles cover every aspect of ware- house management and operations and


E 36 April 2012 Storage Handling Distribution www.shdlogistics.com


stablished in 1987, Cat Logis- tics provides fully integrated supply chain solutions both to its parent company, Caterpil-


include electric, LPG and diesel power. Some of the trucks in the fleet are still working hard after 15 years; some are on short-term rental but the majority are owned and covered by all-inclusive maintenance contracts. Original equipment includes vehicles from Cat Lift Trucks as well as other makes. Along with standard trucks there are vehicles equipped with long forks, rotators and hydraulic fork positioners. The mixed fleet, from pedestrian powered pallet trucks to high level order pickers, and the age range of vehicles requires special analysis and support to deliver maximum efficiency.


SAFE, RELIABLE AND LEAN


Safety and reliability are the aspects that all operators demand, and with a reputa- tion for lean operation and excellence in everything they do, Cat Logistics is par- ticularly demanding in this area. One of the greatest challenges with a forklift fleet is downtime due to accidental damage; incidents involving fork lift trucks remain one of the largest sources of industrial and workplace accidents in the UK. As part of a commitment to improving safety, Cat Logistics Desford operates FTC (fork truck control) fleet management. Each driver has their own individual key fob which identifies who is operating a truck at any time. The system provides feedback that helps with driver training and monitors and controls damage. By concentrating on safety and empowering the drivers to take responsibility, downtime


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