When the tree surgeon comes to look at the work you want done, ask lots of questions. Good tree surgeons have a great deal of knowledge about different species of trees, when and how to work on them, and the pests and diseases that can affect them. They will visit you to discuss your requirements and provide a quotation without obligation.
Always ask for a quotation not an estimate. An estimate is just that, an estimate; the price may change during the job. Professional tree surgeons will be happy to provide a quotation without obligation. Get the quotation in writing and check that it includes disposal of arisings and that the site will be left reasonably clean & tidy. You also need to know whether VAT is payable. If you wish to keep the logs or wood chips tell the tree surgeon while he is quoting, it may mean a reduction in the cost of the job. If you need a tree root removed after a tree has been felled as opposed to leaving the stump, make sure this is included on the quotation. Never pay until the job is complete.
For alternative advice on the selection of a tree surgeon why not try the following websites:-
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Arboricultural Association (www.trees.org.uk/find-a-professional/
Arboriculture Information Exchange (www.aie.org.uk/vault/contarb.htm
Prior to any tree work being carried out it is important to check whether the tree is legally protected or not. If a tree is protected there are certain legal obligations that must be fulfilled prior to any work beginning. Your tree surgeon may well check the legal status of your tree for you or you can contact the Landscape Officer directly. For more information on the laws that might be protecting your tree please see our Tree Preservation Guidelines leaflet (www.malvernhills.gov.uk/cms/
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