PREPARING FOR YOUR FIRST VISIT
You may wonder what to expect during your first appointment at Huntsman Cancer Institute (HCI). Tis information will help you prepare for a successful visit.
Before Your Visit
Call your health insurance company to find out the following information: • Do they need to okay your procedures or treatments ahead of time?
• Do you need a referral to see our doctors? If you do, please get a referral from your primary care physician and bring it to your first appointment.
• Do you need to make copayments? If you do, please bring that amount with you to each visit. We accept all major credit cards, checks, and cash.
What to Bring to Your First Visit
r An adult family member or friend r Te new patient packet you received, with forms completed r A list of all medications, vitamins, or herbal supplements you normally take, or their original containers
r A list of your allergies r Your co-payment r Your insurance and prescription cards r Items to help you pass time, such as a book or laptop r Your medical records* r A copy of your advance health care directive** r A list of questions for your doctor (see “What Should I Ask” on page 5)
Arriving for Your Visit
• If you have a GPS, enter “2000 Circle of Hope, Salt Lake City, UT 84112” for directions.
• Driving directions are on the inside back cover of this booklet. Tey are also online at www.huntsmancancer.org/driving-directions
• Please use our free valet parking for an easy start to your first visit. It’s available in the circle at the front entrance of Huntsman Cancer Hospital (HCH), 7 a.m. to 5:30 p.m. daily.
Free Wi-Fi service is available throughout the HCI buildings.
• Wheelchair assistance is available in the lobbies of both the HCI research building and HCH.
• Staff and volunteers at the front information desks can direct you to your clinic.
• Please do not bring children younger than age 14 to your appointments.
What to Expect During Your First Visit
• Plan on your first clinic appointment taking from one to four hours.
• Register and check in at the time and location on your itinerary.
• Plan on meeting several members of your health care team. You will meet your doctors, nurses, and social workers; physician assistants and advanced practice nurses (called mid-level providers); and residents and fellows (doctors in specialized medical training).
If You Have Questions
• For clinic scheduling or to speak with a nurse, please call 801-585-0100.
• After hours or on weekends or holidays, please call the hospital operator at 801-587-7000.
• If you will have long-term treatment at HCI, your care coordinator will give you a patient education binder. It is yours to keep. Refer to your binder to learn more about your treatments, side effects, and helpful resources. Please bring it to each appointment so your health care team can update it.
• For general information about cancer, call the Cancer Learning Center at 801-581-6365 or 1-888-424-2100.
*Our staff may already have some of your medical records, but you may need to bring results from previous tests. Your care coordinator will tell you if more records are needed.
**An advance health care directive is a document that states your wishes related to your medical care. It guides those involved in your health care when you are not able to make decisions for yourself. You can access the forms and more information at these websites:
Utah residents: http://aging.utah.edu/utah_coa/directives/index.html
Residents of other states: http://uslwr.com/formslist.shtm
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