GEARS TABLE OF CONTENTS FOR THE TRANSMISSION REBUILDING INDUSTRY MARCH 2012 PHONE (805) 604-2000 FAX (805) 604-2006
Chief Executive Officer Dennis Madden Managing Editor Rodger Bland
Technical Director Lance Wiggins Advertising Frank Pasley
Senior Designer Jeanette Troub Contributing Editors: Steve Bodofsky
ATRA Technical Staff: Hank Blair Bill Brayton Mike Brown Steve Garrett Pete Huscher Mark Puccinelli Mike Souza
Director of Membership & IT Svc Kelly Hilmer Seminars & Convention Manager Vanessa Velasquez ATRA Bookstore Deon Olmos
SPECIAL INTEREST & TECHNICAL 4
STREET SMART: A Silver Bullet by Mike Brown
10 KEEP THOSE TRANNYS ROLLING: Diagnosing the 2011 Chevrolet Volt 4ET50 Transmission
16 WIT The views expressed in this publication should not necessarily be interpreted
as the official policy of the Automatic Transmission Rebuilders Association (ATRA). Publication of product information or any advertising does not imply recommenda- tion by ATRA.
GEARS , a publication of ATRA, 2400 Latigo Avenue, Oxnard, CA 93030, is published for the betterment of the transmission industry and is distributed nine times per year. No part of this issue may be reproduced without prior written permission of the publisher. GEARS is distributed to members of the transmis- sion industry in the United States, Canada, ATRA Members in Mexico & Europe, and related automotive industry firms and individually. Send changes of address to GEARS in care of ATRA. Subscriptions are available by contacting GEARS in care of ATRA.
Advertisers and advertising agencies assume full liability for all content of adver- tisements printed and also assume full responsibility for any claims arising there- from against the publisher. The publisher reserves the unqualified right to reject any advertising copy as it deems appropriate, with or without cause.
GEARS is designed to provide accurate and authoritative information in regard
to the subject matter covered. It is distributed with the understanding the publisher is not engaged in rendering legal, accounting or other professional service. If legal advice or other expert assistance, is required, the services of a competent profes- sional person should be sought from a Declaration of Principles jointly adopted by a Committee of the American Bar Association and Committee of Publishers.
GEARS also welcomes articles submitted by members of the industry. GEARS considers all articles for publication that contribute positively to the welfare of the transmission industry, and reserves the right to edit all articles it publishes. If you would like to submit an article to GEARS, include background information about the author and a telephone number where he/she may be reached. If you want submissions returned, enclose a self-addressed, stamped envelope.
Editorial and Business Offices 2400 Latigo Avenue, Oxnard CA 93030 Phone (805) 604-2000
Fax (805) 604-2006
www.gearsmagazine.com www.atra.com
Publications Mail Agreement No. 40031403
Return Undeliverable Canadian Addresses to: Station A, PO Box 54, Windsor, ON N9A 6J5 Email:
gears@atra.com
Issue #164 Printed in U.S.A. Copyright ATRA 2012 20 What Ever It Takes Transmission Parts
A Unique Name For A Unique Business Proving Theyve Got What It Takes
by Steve Garrett by Travis Scott
Black Magic: The Art of Finding an Aftermarket Calibration
24 A Shifting Business Diagnostics and Driveability: A Functional Approach
by Mark Puccinelli
28 An Unusual Bind of a Different Kind by Mike Souza
32 Rideouts Transmission Repair: Serving Evansville for Over 55 Years!
by Steve Bodofsky
40 WHATS WORKING: Putting People Before Profits by Dennis Madden
48 Introducing the All-New GEARS Online Buyers Guide! by Pete Huscher
STREET SMART: A Silver Bullet Page 4
An Unusual Bind
of a Different Kind Page 28
Rideout’s Transmission Repair:
Serving Evansville for Over 55 Years! Page 32
DEPARTMENTS 2
FROM THE EDITOR: What Customers Really Want listen! by Rodger Bland
52 Powertrain Industry News 57 Shoppers and Classified 64 List of Advertisers
On the Cover: WIT —
What Ever It Takes Transmission Parts A Unique Name For A Unique Business Proving They’ve Got What It Takes Feature story on page 16. (Paid Advertisement)
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