FOCUS CLOUD OUTSOURCING
Issue 15, April/May
OUTSOURCING - COMING TO A DATA CENTER NEAR YOU
Don’t think that you will be immune from outsourcing decisions. There are too many options for any business to rely purely in-house for its IT.
The fact is that end users will start to buy services from cloud providers and simply bypass the data
center.
• Infrastructure-as-a-Service: The outsourcing of the physical layer to a third party provider. Control of the application remains with the customer.
• Platform-as-a-Service: (Users) Provision of an IT infrastructure that includes ability to manage application development and that often includes the hosting of applications, collaboration services and additional value added services usually associated with software hosting and provision.
• Software-as-a-Service: Subscription-based software buying. SaaS became the fi rst cloud based service because it enabled users to buy standard software packages for a given number of users.
It is merely a
question of how and when you and your company will engage.
Here is a very basic guide to some fo the terminology that you will need to survive in the outsourcing jungle. We’ve also provided some defi nitions that you probably won’t have come across before.
• Platform-as-a-Service: (Developers) A web-based platform for software development. Companies such as Salesforce, Amazon (EC3) and Google (GoogleApps) offer developers a platform on which to write their applications. Very competitive and very cloud.
• Wholesale colocation: A data center owner whose business model is usually based on providing the full data center, or major part thereof which includes space, power, cooling and access to but rarely provision of connectivity. Across the world there are hundreds of wholesale colocation companies operating in local and regional markets. (see page 55)
• Retail colocation: There are thousands of retail colocation companies across the world offering services from single server rental or even virtual machine space and upwards.
DUPONT DRT
CORESITE
FABROS
Wholesale Colocation Retail Colocation
SAVVIS SUNGARD
EQUINIX TELX
RACKSPACE Degrees of data center outsourcing
INFRASTRUCTURE AS A SERVICE PLATFORM AS A SERVICE
SOFTWARE AS A SERVICE CLOUD
A DEVIL’S DICTIONARY FOR CLOUD COMPUTING AND OUTSOURCING: •
Flexibility: The time taken to argue over a service contract.
• SLA: An arrangement under which people who don’t know what they want have it delivered by people who can’t understand what is being asked for.
• Agility: The willingness to ignore service requests. 44
www.datacenterdynamics.com
• Responsiveness: Agreement to answer the phone. • Automation: Computer generated computer downtime. • Virtualization: Not knowing where you’ve put something. • Hybrid Cloud: A persistent low level fog. • Abstraction: Obstruction with added muscle.
Managed Services Web Hosting
AMAZON ASPs SALESFORCE
Control / Capex?
Risk / Scalability / Opex?
BUILD YOUR OWN
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