Issue 9, April/May 10


FOCUS NEWS UK & EUROPE


HSBC’S SWISS BRANCH REVEALS THE TRUE SCALE OF MAJOR INFORMATION BREACH AT DATA CENTER


The Swiss branch of HSBC revealed the shocking scale of a major information security breach at its data center, following the return of some of the data to the bank by the Swiss authorities.


Three years ago, a former IT employee allegedly stole the account information of about 15,000 clients who had active accounts with the bank’s Geneva-based branch. Another 9,000 accounts that had been closed by the time the incident occurred were also thought to be affected. According to MarketWatch, the bank had previously reported that less than 10 clients


francs on security system upgrades since the incident. Clients affected were limited to those who had accounts in Switzerland before October 2006, HSBC said.


HSBC headquarters in London


were exposed to the data theft. Pledging to never to let such a breach happen again, the bank said it had spent 100m Swiss


“We deeply regret this situation and unreservedly apologise to our clients for this threat to their privacy,” says chief executive of HSBC Private Bank (Suisse) Alexandre Zeller. “We are determined to protect our clients’ interests and are taking every necessary measure to do so, actively contacting all our clients with Swiss-based accounts.”


Data center services provider Equinix more than doubled its capacity in Geneva, Switzerland, after it opened the doors of its second IBX facility in that city. The purpose-built GV2 IBX


data center is Equinix’s fi fth in the country. The fi rst phase adds 380 cabinets to Equinix’s data center capacity in Geneva, and when fully built-out will total 48,400 gross sq ft (4,500 gross square metres), with capacity for 760 cabinet equivalents. According to Equinix, the


addition more than doubles its footprint in the city, making it Equinix’s largest IBX in Switzerland. It said that further phases will be opened during 2010, but would be timed to refl ect market demand.


The Storage Networking Industry Association (SNIA) Europe announced its endorsement of the European Union’s Code of Conduct for Data Centres.


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GLOBAL PUBLISHING AND EVENTS


By throwing its weight behind the code, SNIA Europe will recommend guidelines on implementing the Code’s best practices, as well as develop education and information programmes to help data center administrators meet and maintain the targets outlined in the Code.


SunGard acquired 365 Hosting, a Dublin, Ireland, hosting infrastructure provider. Hosting 365 provides managed services and private cloud at its 25,000 sq ft data center in Park West, Dublin. Financial terms of the deal have not been disclosed. “The deal has major benefi ts


for both parties,” said Keith Tilley, vice president of SunGard Availability Services in Europe. “SunGard gains access to a new geographic market and proven cloud computing expertise, while Hosting 365 extends its product range with our own managed


IT services, business continuity and disaster recovery solutions.


Interxion has completed the pan-European accreditation for the ISO 27001 (Information Security and Business Continuity) standard for all 11 of its European country operations. In addition, Interxion also


announced that its European Customer Service Centre (ECSC) team has now been trained in ITIL v3, the latest Information Technology Infrastructure Library (ITIL) standard.


Cancer Research UK picked Interxion as its colcoation partner, following a competitive tender involving ‘all the colocation providers within the M25 that had both the space required and the ability to deliver within a set timescale.’ In 2008, the charity chose to outsource after it compared the cost of a retrofi t of its existing


data center with using different types of colocation facilities.


Accenture was signed by UK commercial broadcaster ITV plc to supply core IT service management, infrastructure and application management services. Under the deal, ITV will move its desktop services, help desk and data center management to Accenture later this year.


The London Stock Exchange started transferring its share trading operations to the Millennium IT platform and is gearing up to go live on 13 September this year. The project’s Phase 1 is underway. The LSE has sent technical specifi cations to companies that link into the exchange and set up a website to keep clients up to date with the project and any changes. In March, the LSE will give partners access to the non-live test environment.


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