FOCUS NEWS LATAM
Issue 9, April/May 10
GLOBAL CROSSING SUFFERS DATA CENTER POWER OUTTAGE IN AFTERMATH OF CHILEAN EARTHQUAKE
January’s devastating earthquake in Haiti registered a magnitude of 7.0 and resulted in an appalling loss of life. A month later, an even more powerful quake measuring 8.8 hit the South American country of Chile. This earthquake resulted in far fewer deaths than the Haiti quake, but the natural disaster caused widespread damage, destroying buildings, bridges and roads. Electricity, water and phone lines were also down.
Indeed, it is thought this disaster caused an estimated $30bn in damage to infrastructure, homes and industry, along with the tragic deaths of approximately 500 people.
The Chilean quake also understandably knocked off service at international connectivity provider Global Crossing’s local data center, according to a tip received by Business News Americas from a Global Crossing client. The client, who asked not to be cited, said that service went down as the earthquake struck on the morning of Saturday 27 February. “The information we’ve received is that even with all the security regulations and conditions it should have, even for catastrophes such as this, the data center failed,” the source said.
The company issued an offi cial response after Michael G Schneider, Global Crossing’s director of media relations, was credited with the following comment on the
BNamericas.com website.
“Global Crossing, like many other companies in the region, has been impacted by the earthquake in Chile. Our network services are operational and we continue to restore service to our customers, who may have been impacted. We are communicating with our customers and working with them to ensure there is minimal disruption to the services they receive from Global Crossing.
“We are also working hard to recover our data center services as quickly as possible. We have sent employees into Chile from other countries to support our efforts on behalf of our customers. Power service has returned to the data center, and service to our customers is being restored. We continue to communicate with our customers as more information becomes available.”
Global Crossing managed to restore service at its Chile data center in the days that followed. A Global Crossing client, who requested
anonymity, told BNamericas that data center services were back online by late in the day on 2 March, adding that no data had been compromised.
When human tragedies on this scale occur, it can seem trivial to highlight any lessons that could be learned by our industry. Having said that, industry research shows that power failures, hardware, software and network outages, and human error, things we can attempt to control, are more likely to cause business disruption.
Data centers often try to be prepared for all potential causes of business disruption, but as these tragic events show, there is little that can be done when natural disaster strikes.
3COM TO MODERNISE BRAZILLIAN FEDERAL OFFICE
3Com has won a $1.3m project in the Latin America federal market, after the Federal Department of Justice of Brazil selected 3Com and its H3C enterprise networking solutions for modernising the Republic’s Attorney General’s offi ces.
The network upgrade project will include 140 H3C S7500E next-generation, high-end multiservice routing switches in the distribution layer; 50 H3C S5600 Gigabit stackable switches at the network edge; and H3C Intelligent
SYDNEY 22 June 2010
GLOBAL PUBLISHING AND EVENTS
Management Center (IMC) network management software.
“The Department’s new LAN will be expanded to include our H3C core switches, which will offer more performance, dependability and future growth capacity, and support the department’s growing voice, video and data traffi c requirements,” said Adriano Gaudencio, 3Com’s president in Brazil.
“More and more companies in the region are recognising they no longer have to
pay a premium for high-quality, enterprise networking solutions, and 3Com – with our H3C portfolio – gives them everything they need and more, for less.”
Working with its H3C channel partner, Redisul, 3Com will initially install equipment in 44 Federal Department of Justice’s regional branches. Other 3Com customers within the government vertical market include São Paulo State’s Supreme Justice Court, Infraero, Ceara State’s Technology Company (ETICE).
Monitoring and managing the consumption of resources to maximise ROI and reduce OPEX
• Renovation and retrofitting – Updating existing facilities to meet the demands of higher voltages, higher densities and their knock-on effects for data centre design
• Modularity and scalability as the key to maximising ROI for future investment decisions • The impact of cloud computing and virtualisation on facility and IT infrastructure configuration
To register contact Patrick Bolster +61 (2) 8014 9322 or visit
www.datacenterdynamics.com/sydney 10
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