www.monomachines.com/ R:fDAHLE' NORTH AMERICA FAQs - Professional Shredders


1. Do I need a shredder? Recent events have made shredding confidential information a necessity. Documents found in the trash are not legally protected so they’re fair game to individuals looking to find out more information about you or your business. This explains the rapid increase in Identity Theft and Industrial Espionage. New security laws require that confidential medical information and consumer credit information must properly destroyed before the information is discarded. What’s the best way to destroy this information? Shred it with a Dahle paper shredder.


2. What types of documents should I shred? Any paper that contains information you would not like others to see. This could include personal information such as credit card info or bank statements, and business information such as accounting records or personnel files.


3. What distinguishes your machines from other shredder manufacturers? Dahle shredders are made in Germany using the latest technology and finest materials. Each component is manufactured and assembled with precision from over 20 years of shredder experience. Dahle machines use solid cutting cylinders milled from German Solingen Steel that are guaranteed to last a lifetime. Other components such as rubber shock mounts, electronic sensors, and a thermally protected motor result in a quality machine and piece of mind in knowing your Dahle shredder will provide many years of trouble free operation. For more information, download our What Sets Us Apart information sheet.


4. Why should I buy a shredder when I can have a shredder service come by and shred my documents? Mobile shred services are a never ending expense that experience constant increases in wages, fuel, and equipment maintenance. These increases eventually get passed on to their customers (you) each and every year. For more information on the differences of in house versus mobile shredder services, please read our Benefits of Shredding Your Own Documents.


5. What are some factors to consider when purchasing a shredder? Please visit our How to Choose a Shredder page for options to consider when choosing a shredder. For a more detailed evaluation, please download Dahle's Needs Analysis checklist or contact an Account Representative at (800) 995-1379.


6. Should I consider a strip cut or cross cut shredder? This depends on the type of security you need as well as the convenience you are looking for. A strip cut shredder produces thin strips the entire length of your document. Cross cut shredders produce smaller particles by cutting the paper in two directions. The size of these shreds offer greater document security, self compact, and require less frequent bag changes.


7. What do most people overlook when they purchase a shredder? Most people forget to think about the anticipated growth of their company. Will the proposed shredder be sufficient to handle your demand in five or ten years? You should always keep that in mind. If you buy a shredder that you can grow in to, you’ll wind up saving a lot of wear and tear on your shredder in the long run.


8. We only have a certain amount of dollars to spend on a paper shredder. What would you recommend? You should always buy a shredder based on the need for that particular shredder. If you buy on dollar amount instead of need, you will repeat the scenario over and over again. Sometimes it is better to wait until you can afford the best shredder that fits your needs.


9. Can a Dahle shredder destroy staples and paper clips? Dahle shredders can accommodate paper that has been stapled or has paper clips still attached. Dahle High Security shredders are the only exception due to the extremely small particle size they produce.


10. I don’t want a machine in our office that makes a lot of noise. Do you have a quiet shredder? Most noise is caused by vibration from the cutting mechanism. Dahle has addressed this concern by installing rubber shock mounts that support and absorb the part of the shredder that causes noise.


11. We have 25 people that will be using the shredder. Should we buy several smaller shredders or one large Department Shredder? In most cases large cross cut Department Shredders will hold up better and the higher sheet capacity will be more than sufficient. The overall life of this size shredder will also be much longer.


12. I need a Department size cross cut shredder. Should I be concerned about the oiling requirements? Cross cut shredders should be oiled every 15 to 30 minutes of continuous use. We recommend an Automatic


Dahle Nonh AmeriCl, Inc. {375 J:tlli'ey Road I Peterborough. NH 03458 {1:603.924.0003/1:603.924.16161 c:infu@dahle.com/\\:www.d'lhle.oorn www.monomachines.com/


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