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CIC Annual review 2010/2011


All staff will be given specialist training to ensure that they understand the condition and can apply this understanding to the care they give. CIC’s Director of Senior Care, Sue McLean explains, “Dementia is a very complex condition so it is essential that staff have a real knowledge of it. Staff working for the new service will be supported to gain this with regular training, including CIC’s unique BTEC Dementia course.” She adds, “When you understand the condition you can find new ways to meet the individual needs of sufferers. The key to great care is combining an understanding of the condition with an understanding of the person you are supporting.”


we are building a brand new

tate-of-the-art service

Ingrid Smillie, CIC’s Director of Strategic Projects, explains, “This is about supporting people with dementia through any challenge they may face, from their initial diagnosis through the progression of the condition. To do this, we are building a brand new £5 million state-of-the-art service in Blackley, Manchester.”

From this building CIC will offer specialist residential, nursing and respite care, as well as a day service that will give people the opportunity to spend a day with company, enjoying engaging activities.

In anticipation, we are also launching an Everystep home care service in Manchester, which will support people with the condition to continue to live independently in their own homes.

Being able to provide this holistic range of dementia support from one location means CIC will be able to respond quickly to the changing needs of people with dementia and give them the familiarity and stability in the care they need.


This integrated approach to dementia care will ensure that people with the condition have an easier transition through care services and always receive the right level of support for

their needs. For example, someone receiving home care from Everystep will be assured that joining a day centre run by the same organisation will give them independence in their own home. If they go on to need respite care or full time residential or nursing care, then they will be supported in this transition by a team that knows them and their needs, in an environment that they are already familiar and comfortable in.

“Finding dementia support for yourself or a loved one is naturally going to be a difficult and emotional process”, explains Sue McLean. “Our approach is to find ways to offer support that is more effective and flexible than traditional care services. In short, we want to make the difficult steps in accessing care services easier and offer people precisely what they need – stability.”

The new building, has been designed by award winning architects Pozzoni to facilitate the best possible lifestyles for people with dementia.

CIC have gone to great lengths to design a building that truly meets the needs of people with dementia. From the architecture of the building through to our use of specialist lighting, furnishings and assistive technologies, every detail of the service has been planned in a way that will really bring independence, comfort and safety to the people we support.

CIC also want to make sure that our new service is a big part of the local community too, so our development will also include facilities for the whole community to enjoy, including a café and public gardens. The local community will be invited to help name the building before it is opened.

Our service will be vibrant – a place where people are happy, engaged and well cared for. Concludes Sue, “We will ensure the people who use our services remain part of their communities, Dementia is a daunting condition, we want to take that worry away. Everystep isn’t just a name, it’s our commitment that we will always be there, supporting people every step of the way.”

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