FRIDAY MORNING CONFERENCE WORKSHOPS 8:00 am – 10:00 am
All conference sessions award 0.2 CEUs, pending approval. Pre-registration is not required.
FRIDAY MORNING CONFERENCE SESSIONS
8:00 am - 9:15 am All conference sessions award 0.1 CEUs, pending approval.
Pre-registration is not necessary. 912
Good Versus Great Design Topic Track: Location:
MARKETING/COMM Gold Coast, West Tower,
Bronze Level Time:
Speaker(s):
8:00 am - 9:15 am Ian Everett, Marketing
Coordinator, Carol Stream Park District
Great design is not just about aesthetics; it is about solving problems. This session will focus on how "design thinking" can be applied to all areas in your agency to help increase revenues, cut costs and improve customer satisfaction. Learn how to take your print and web designs to the next level with tips on open source tools, design hierarchy and sources of inspiration and influence.
Learning Outcomes: Participants will: (1)
learn specific "design thinking" techniques to apply to their own marketing collateral that will help them discover how to cut costs and improve efficiency; (2) learn the difference between inspiration and influence and how to use these two areas to improve their own designs.
31
Understanding Procurement Rules and Developing Scope
for Your Purchasing Needs Topic Track: Location: Gold Level Time:
FINANCE/IT Regency Ballroom A, West Tower, Speaker(s):
8:00 am - 10:00 am Neil Adams, Program Manager,
Kyle Cratty, Accounting Supervisor and Jim Egeberg, Director of Finance, Park District of Oak Park
Panel members will speak regarding the various components of purchasing with questions and input from each.
Learning Outcomes: Participants will: (1)
understand legal issues surrounding procurement as well as the elements involved in writing scope to get what you really need; (2) be able to identify the components of an RFP, RFQ and a bid.
42
Rope Topic Track: Location: Gold Level Time:
Speaker(s):
Crossing the Financial Tight FINANCE/IT
Regency Ballroom B, West Tower,
8:00 am - 10:00 am Jamie Sabbach, Founder and
Managing Member, 110 Percent
If your agency has felt the effects of the economy, attending this workshop will be the best investment you ever make! You will learn the Service Analysis and Financial Strategies planning process, an action-based strategy that is catching fire with agencies across the United States. This process identifies which services agencies should be in the business of providing and how best to provide those services efficiently and effectively. More importantly, you will learn how to implement the process in your own agency.
Learning Outcomes: Participants will: (1)
engage in a discussion about the political and historic realities that continue to have profound impacts on public parks and recreation systems including management shifts and budget and service reductions; (2) discuss, evaluate and apply practical and proven methodologies that identify which services agencies should provide given social and economic realities and how to rationally and logically allocate and spend tax dollars.
124
Teams: What Does it Take? Topic Track: Location: Gold Level Time:
Strong Board and Director BOARDSMANSHIP
Regency Ballroom C, West Tower, Speaker(s):
8:00 am - 10:00 am Beth Michaels, Principal and Dale
Primer, Principal, Primer, Michaels & Associates
Nothing is more painful for the board/director team than the sense of being stuck, knowing that the team is without a shared understanding of roles and responsibilities evidenced by a lack of trust and feelings of general dissatisfaction. What does it take to create a positive leadership agreement among board members and the director? What have high performance leadership teams found works for them and what can you bring back to your team?
Learning Outcomes: Participants will: (1)
identify one to three leadership elements that, if attended to, would strengthen their team's performance; (2) identify areas for potential board/director agreements to ensure all parties contribute from their appropriate roles and responsibilities.
135
Training Topic Track: Location: Gold Level Time:
Speaker(s):
The Importance of Civility LEADERSHIP/MGMT
Regency Ballroom D, West Tower,
8:00 am - 10:00 am Molly Hetrick, Freelance Trainer,
The Meeting Institute
Providing civility training in the workplace is essential in this Internet-based generation and standards for civility should be established through workplace training and staff policies. In this workshop, learn how to provide this training in your workplace, including standards of respect, courtesy expectations, professional demeanor guidelines, expected communication skills, proper ways to deal with conflict, appropriate dress and behavior guidelines, respect for others, inclusion, consideration, accepting responsibility and more! These important skills and expectations will cut down on workplace conflict and improve your internal and external customer service as well as employee morale. This is a must-attend workshop for anyone who trains staff. Participants will: (1)
Learning Outcomes:
understand and identify civility issues that are common in the current workplace; (2) understand the role of employers in training and educating staff on civility issues and the importance of providing clear expectations; (3) identify acceptable and appropriate civility training topics and how to present these topics to staff.
31 C
FRIDAY, JANUARY 27, 2012
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