Subcontractor case study: Poundland
Robert was referred to Work Choice after being made redundant from his job as a kitchen assistant. He was interested in a change of direction to retail but doubted if a shop would give him an opportunity to prove himself.
Robert’s Work Choice advisor arranged a work placement at Poundland’s Waterlooville store. His performance led to a job trial at the company’s Portsmouth city centre store, where there were vacancies.
Work Choice made initial contact with the Portsmouth store and arranged the job trial interview with the store manager. Robert performed well on the trial and was offered a 16- hour a week job as a retail assistant. He started his job in October and the store manager says he is doing brilliantly.
Stephen was referred to Mencap in January 2011. He had been made redundant after working for the same company for 31 years and was unable to find new employment. He has
a learning disability and lacks confidence in approaching new situations.
Stephen joined the Work Choice programme and worked with his advisor to develop a CV, work on his interview technique and complete job applications. After some disappointing experiences, when Stephen was promised a job and rejected at the last minute, Mencap approached the Co-op Distribution Centre.
It was agreed that Stephen would join the Co-op team and that he would attend the induction training with the support of his advisor. The Co-op provided a one-to-one induction programme especially tailored to Stephen’s individual learning needs. He was appointed
Robert comments: “I am really happy to be working at Poundland. I love the work and it’s local for me. All the staff here are very friendly and supportive”.
Poundland store manager Lawrence Gale says: “He is doing really well. He is punctual, reliable and a very hard worker. He is a great member of the Poundland team”.
as a warehouse operative and given low loader training. He did not believe he would be able to master the necessary skills, but thanks to the excellent training provided by the Co-op, Stephen has completed and passed all of his mandatory training with flying colours.
Stephen continues to receive ongoing support. He and his line managers have monthly meetings with a Mencap advisor to ensure that everything is in place for him to be successful in his employment. He has settled in to his new role well and is meeting all of the targets set for him.
Mencap Work Choice advisor, Rosie Shepheard: “I can’t believe the difference this job has made to Stephen. He is gaining confidence, independence and a sense of purpose after being made redundant.
“The Co-op has given him a great opportunity to rebuild his life and I am delighted at the positive outcome after what has been a long road for him”.
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