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QA& Business On Q1:What are some widespread business wrong-doings that can be easily


avoided? There are a few things that businesses tend to overlook and just do wrong. For example, very few businesses define their market properly. No matter how amazing, how appealing or how unique your product or service is, if you try to market and sell to the wrong people or a too broad market- you’ll go very quickly out of business.


I would also say that 99% of business people don’t know what it is that they do that is so unique and special for their clients. They also fail to understand what people are ‘buying’. People don’t buy a product or service, they buy what they perceive that product is going to do for them. They are going to buy the intangibles, the benefits. Very few businesses have taken the time to go through understanding what they are actually selling.


At the end of the day, you’ve got to understand who is the person you are selling to and what would stop them from buying your product. Sometimes it may take days, if not months before the benefits of your product or service is felt after the sale. This in itself places an enormous risk on the shoulders of would-be clients or customers. After all, they are the ones parting with their money. It is this risk that stops them from buying. If you take the ‘barriers’ away from the prospect and ensure their objections and worries are removed, you will make it easier for them to buy from you. This will help you differentiate yourself from your competitors and your clients will get re-assurance you are top-notch and above board.


You’ve got to get that right from the beginning and this is what NOVA will help you flush out. This is what is going to drive your business forward, it is going to be the engine behind the leads, the sales and a profitable business.


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By Sylvie Danoy


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