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Case H story


Walkers is one of the UK’s best known and loved brands. Established in the late 19th century it has grown from small beginnings at a butchers in Leicester into Britain’s largest crisp manufacturer, employing over 4000 people in 15 locations.


Walkers


Walkers are Britain’s largest crisp manufacturer


MrWalker’s decision to manufacture crisps arose from necessity – during the SecondWorldWar rationing meant that Walkers’ factory could only work at half capacity producing meat, so the company looked at alternatives, including ice cream production, to fill capacity.


Hygiene Group has clearly always been of paramount importance toWalkers as ice cream production was rejected because of the problems from manufacturing meat and dairy products so close together. It was therefore decided to produce potato crisps, a great hit with the public.


In recent years,Walkers has been working with the food industry’s leading hygiene and cleaning specialist, Hygiene Group, to raise the efficiency of cleaning operations at its Peterlee plant.


Maureen Granville, Hygiene site manager for Walkers, with her team


The Hygiene Group has introduced its innovative Key Performance Indicator (KPI) system to the north east factory.


Maureen Granville, Hygiene Group site manager forWalkers said, “Hygiene Group was appointed in 1998 to handle short term work at the Peterlee site. Since then our work has grown to cover tasks such as weekly plant and high-level cleaning, as well as environmental services.


“Our KPI systems have not only enabled us to keep pace with increased production at the plant, but truly raised standards.”


KPIs enable Hygiene Group to measure and evaluate performance against set criteria over a dedicated period of time. Agreed in advance with each client, criteria can be very varied but frequently includes safety, quality, productivity and communications.


anniversary 1983-2003


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