There are a number of financial organisations who may need to be informed. These organisations will probably request to see a copy of the death certificate and include:
• The Inland Revenue, as there may be an income tax refund due.
• Banks, building societies, credit card companies, insurers, post office savings, premium bonds, stocks and shares.
Houses and household bills • Ask the post office to redirect the deceased’s mail, or speak to the Registrar about using the bereavement register to stop unwanted junk mail.
• The Registrar who registers the death will notify the council tax department of a person’s death. However, you may wish to contact them directly to discuss any outstanding monies owed, refunds or reductions in council tax charges.
• Depending on the deceased’s circumstances, you may need to speak to a council housing department, housing association, mortgage company or private landlord.
•
Inform the deceased’s gas, electricity, water and telephone line provider of the death.
• Cancel any deliveries of heating oil. •
Inform the insurance company that provides the household insurance.
Travel and transport You will need to: • Tell the car insurance company. Please note that anyone who is a named driver on the deceased’s car insurance will no longer be insured to drive the vehicle.
• Return the deceased’s car registration documents to the DVLA to allow a change of ownership to be recorded.
• Cancel or return any travel passes or season tickets and claim any refunds due.
• Return the deceased’s passport to the UK passport agency.
Personal items You will need to: • Return any library books and cancel membership.
• Send back any membership cards to clubs or associations and claim any refunds that may be due.
Contact the executor as soon as you can to enable him/her to start the process of obtaining probate if necessary. The executor is usually nominated in the will.
If there is no will, decide who will apply to sort out the deceased’s affairs and contact the probate registry on 0845 3020 900 to apply for ‘letters of administration’ if necessary.
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