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WDM RESIDENT GUIDE


EMERGENCY: 911 ADA Coordinator.................................222-3603 TDD/TTY ..................................1-800-413-4955 Aquatic Centers ...................................273-0700 Ambulance Billing ................................273-0652 Animal Control.....................................222-3364 250 Mills Civic Parkway Animal Licenses....................................222-3600 Better Business Bureau ..................243-8137 Birth Certificates................... SEE Vital Records Building Safety/Inspections...........222-3630 developmentservices@wdm.iowa.gov Building Permits & Inspection Business License Info...................1-800-532-1216 -C-


Cable Television Mediacom.................................1-800-332-0245


Billing, Cust. Service, Connect/ Disconnect, 2205 Ingersoll Ave. Des Moines mchsi.com


Jordan Cemetery.............................222-3444


Sales and Maintenance Chamber of Commerce..................225-6009 www.wdmchamber.org City Attorney .................SEE Legal Department City Clerk..........................................222-3600


Business related licenses/permits, pet licenses, parking tickets


and voter registration. cityinfo@wdm.iowa.gov City Council ......................................222-3610 cityinfo@wdm.iowa.gov City Hall Offices...............................222-3600 4200 Mills Civic Pkwy • cityinfo@wdm.iowa.gov City Manager...................................222-3610 cityinfo@wdm.iowa.gov Claim for Damages.........................222-3601 Code Enforcement...........................222-3304 police@wdm.iowa.gov Community Center..........................222-3440 Community & Economic Development ...................................273-0770 ced@wdm.iowa.gov


County Web Site Addresses Dallas County ....................... www.co.dallas.ia.us Polk County .............................www.co.polk.ia.us Madison County.................. www.madisoncoia.us Warren County....................www.co.warren.ia.us Des Moines Area Regional Transit (DART)...............................................281-8300 Death Certificates................. SEE Vital Records Development Services Building Division ..................................222-3630 Engineering & Planning Divisions...........222-3620 developmentservices@wdm.iowa.gov


Des Moines Area Regional Transit (DART) Public Transportation ...........................283-8100 dart@ridedart.com Des Moines Register Subscriptions..............................1-847-424-0225 Driver’s License Dallas County ......................................993-6992 Polk County .........................................244-8725 Madison County...................................462-1542 Warren County....................................961-1144 Driveway Permits...........................222-3480 560 S. 16th St. • publicworks@wdm.iowa.gov Economic Development.........................273-0770 ced@wdm.iowa.gov Election Office Dallas County .................................... 993-6914 Polk County .........................................286-3247 Madison County...................................462-3914 Warren County....................................961-1020 Electrical Service......................... See UTILITIES Emergency Medical Services (EMS).................................................273-0768


EMS Billing


CPR and Public Access Defibrillation Classes 8055 Mills Civic Parkway • ems@wdm.iowa.gov Farmers Market (VJ Foundation)..222-3642 Finance Department .......................222-3600 Fire Administration.........................222-3420 3421 Ashworth Road • fire@wdm.iowa.gov Gas Service..................................See UTILITIES Hazardous Waste Regional Collection Center....................967-5512 Holiday Pool....................................273-0700 Housing Rehabilitation Program..273-0770 housing@wdm.iowa.gov Human Resources...........................222-3616 cityinfo@wdm.iowa.gov Human Rights Commission............222-3675 Human Services ..............................222-3660


Senior & Disabled Transportation, Energy Assistance, Food &


Clothing Pantry, Homeless Prevention 318 5th Street • humanservices@wdm.iowa.gov Illegal Waste Disposal....................281-8694


State Dept of Natural Resources Industrial or major


hazardous waste and chemical spills. http://www.iowadnr.gov Minor/Household Spills .................222-3321 Job Hotline (City of WDM).............222-3522 www.wdm.iowa.gov Library..............................................222-3400 4000 Mills Civic Parkway • library@wdm.iowa.gov Legal Department ...........................222-3523 4200 Mills Civic Parkway Marriage Licenses................ SEE Vital Records


All City service requests can be directed to the Online Service Desk at www.wdm.iowa.gov


Mayor’s Office.................................222-3610 Motor Vehicle License Plates/Registration Dallas County ......................................993-5812 Polk County .........................................286-3030 Madison County...................................462-1542 Warren County....................................961-1111 Nature Lodge...................................222-3424 Raccoon River Park 2500 Grand Ave. One Call Underground Utility Lines ...................................811 OR 1-800-292-8989 Parks and Recreation.....................222-3444 parkrec@wdm.iowa.gov Passports................................1-877-487-2778 Planning & Zoning .........................222-3620 developmentservices@wdm.iowa.gov Police Administration .....................222-3300 police@wdm.iowa.gov


Police/Fire/EMS/Dispatch (WestCom) Emergency .................................................. 911 Non-Emergency....................................222-3321 250 Mills Civic Parkway Post Office........................................255-6471 430 5th St. WDM 50265 • usps.com Property Tax Dallas County ......................................993-5808 Polk County .........................................286-3060 Madison County...................................462-1542 Warren County....................................961-1110 Public Transportation .....................See DART Public Works ...................................222-3480 publicworks@wdm.iowa.gov Recycling Programs Waste Management ............................244-7336 www.wm.com


Recreation Programs......................222-3444 Rental Housing Inspector...............222-3630 developmentservices@wdm.iowa.gov Senior Citizen Meals.......................274-0373 Sewer Stoppages/Repair ..............222-3480 publicworks@wdm.iowa.gov Shelter Rentals (Parks & Rec)........222-3444 School Districts Norwalk..............................................981-0676 www.norwalk.k12.ia.us Van Meter ...........................................996-2221 www.vmbulldogs.com Waukee..............................................987-5161 www.waukee.k12.ia.us West Des Moines.................................633-5000 www.wdm.k12ia.us Sidewalk Permits............................222-3480 560 S. 16th St. • publicworks@wdm.iowa.gov Social Security Offices ....................281-6899 Street Light Outages MidAmerican Energy..................1-888-427-5632


Street Repairs/Cleaning............... 222-3480 publicworks@wdm.iowa.gov Taxes .......................................see Property Tax Tickets


Moving Violations Dallas County ......................................993-5816 Polk County .........................................222-3772 Madison County...................................462-1542 Warren County....................................961-1032 Parking Violations City Clerk ............................................222-3600 Traffic Signals/Street Signs............222-3480 publicworks@wdm.iowa.gov Trash Collection...............................265-7374 Waste Connections • www.wasteconnections.com Tree Planting Permits .....................222-3480 publicworks@wdm.iowa.gov Utilities Mid American Energy Gas & Electric............................1-888-427-5632 EMERGENCY ............................1-800-595-5325 One Call Line Locator.................1-800-292-8989 www.midamericanenergy.com West Des Moines Water Works....222-3460


Water/Solid Waste, New Service, Service waterworks@wdmww.com


Changes/Maintenance 4200 Mills Civic Pky • www.wdmww.com Water Treatment Plant...................222-3465 1505 Railroad Ave.


Valley Junction Foundation...........222-3642 Vehicle Registration ........ see Motor Vehicle License Plates/Registration Vendor Applications.......................222-3601 Vital Records Dallas County ......................................993-5804 Polk County .........................................286-3781 Madison County...................................462-3771 Warren County....................................961-1089 Voter Registration Dallas County ......................................993-6914 Polk County .........................................286-3080 Madison County...................................462-3914 Warren County....................................961-1020 Iowa Elections Division .........................281-8849 WestCom EMERGENCY .............................................. 911 Dispatch Non-Emergency.................... 222- 3321 Yard Waste......................................244-0021 Waste Management • www.wm.com


Persons with disabilities are encouraged to participate in City activities. Those individuals seeking City services and in need of special accommodations should either contact the department sponsoring the event or the ADA Coordinator.


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