DIGITAL Printing Five reasons to buy Triangle
inks...continued from page 64
and on occasions, Josero will turn customers away if a machine doesn’t appear be in good working order. Josero will offer to service the printer using a fully qualified independent engineer, but only when the printer is in full working order will they consider a switchover.
Customer service The team at Josero has been involved in the inkjet industry for many years and are able to offer neutral technical and commercial advice on all wide format solvent and UV printers. It really isn’t just about selling products, Josero nurture their customers and really make them part of their team. Each of Josero’s resellers is carefully selected to fit with its culture of providing the best customer service possible. Josero’s recent expansion into new premises means customers can visit the premises to see just how easy the switchover to Triangle Inks is. Josero is very much aware that a non-run-
ning printer means a non-operating business. So, whether the problem is ink related or not, Josero will be able to provide the support required. Josero’s customers are entitled to free technical support over the telephone. Additionally, Josero and it’s resellers offer service contracts and these are invariably cheaper than the OEM offerings.
Josero holds substantial stock in the UK of spare parts for most printers.
either be shipped directly to customers or to one of its many dealers, Josero can guarantee their customers will receive excellent service and swift deliveries for their full range of inks and spare parts.
Range of products Triangle has an extensive product portfolio which means Josero can supply professional inks for virtually every model of wide and superwide format printer across the whole spectrum of ink technologies - traditional solvent, Eco & Mild Solvent, Water based, Bio, UV curable and Textile inks. Triangle also make spare parts for virtually every printer at
competitive prices. They will sell them directly to customers or to an engineer. We're not just talking about cleaning swabs but the whole range from print heads through the tubing to the pumps. By having the facilities to hold a large amount of stock in the UK which can
Triangle inks are certified by many print head manufacturers around the world.
Josero can supply Triangle Inks across the whole spectrum of ink technologies
Unbiased advice Josero believe people do not like being forced into buying ink, media, spare parts and service contracts from purely one source, with the threat that if they seek alternatives, they will be hit by some major crisis. That just isn’t true. Josero is used to supplying a range of inks across a wide range of printers, giving them a far broader knowledge of the market. They provide unbiased advice on which printer and media you should use to fit your business needs and help grow your profits. Further information on Josero’s range of inks, spare parts and more is available at
www.josero.com
66 Sign Update ISSUE 132 NOVEMBER/DECEMBER 2011
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