12. Conduct and behaviour
It is your responsibility to take good care of the property and its grounds and avoid causing nuisance to others. If your conduct affects our relationswith any of our service providers,wewill hold you liable of any costs or losses resulting from your actions.Where any damage or loss is caused to the property during your stay, you agree to our taking payment on the owner’s behalf for such damage or loss directly fromyour credit or debit card up to a value of £600where the owner requests us to do
so.This agreement to our debiting your card does limit your liability for damage or loss to this amount and owners reserve the right to claimthe full value of the damage or loss
fromyou.Service providers reserve the right,at their discretion, to terminate your access to the property or other services immediately if, in their opinion, your actions cause or are likely to cause damage or danger or distress to any third
party.Should this happen then no refundswill be payable for any unused part/s of the service/s booked through us.Furthermorewe and service providerswill not be liable for any additional costs incurred by you due to any such action.
13.Arbitration
If there are any disputes between you and Vintage Travel relating to our obligations as set out in these booking conditions (as opposed to the obligations of any service provider)whichwe cannot resolvewith you, youmay refer thematter to a court of laworwe can attempt to settle the dispute under the ABTA arbitration schemewhich though devised by arrangementwith ABTA, is administered quite
independently.The scheme (details on request or fromthe
ABTAwebsitewww.abta.com) provides for a simple and inexpensivemethod of arbitration on documents alonewith restricted liability on the customer in respect of
costs.The scheme applies to claims for an amount of no greater than £5,000 per person or £25,000 per booking nor to claimswhich are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness.
OTHER CONDITIONS
14.Airlines In accordancewith EU Directive (EC) No 2111/2005,we are required to bring to your attention the existence of a“Community list”which contains details of air carriers that are subject to an operating banwithin the European Union. The Community list is available for inspection at
http://europa.eu.int/comm/transport/air/safety/flywell_en.htm
In accordancewith EU Regulationswe are required to advise you of the carrier(s) (or, if the carrier(s) is not known, the likely carrier(s)) thatwill operate your flight(s) at the time of booking.Wherewe are only able to informyou of the likely carrier(s) at the time of booking,we shall informyou of the identity of the actual carrier(s) as soon aswe become aware of
this.Any change to the operating carrier(s) after your booking has been confirmedwill be notified to you as soon as
possible.Any change in the identity of the carrier, flight timings,and/or aircraft type (where advised)will not entitle you to cancel or change to other arrangementswithout paying the applicable charges except as set out below. If the carrierwithwhomyou have a confirmed reservation becomes subject to an operating ban as above as a result ofwhichwe/the carrier/other ATOL holder withwhomyou have a contract are unable to offer you a suitable alternative,you will receive a full refund of themoney you have paid us for the flight(s) concerned.
15.Travel Advice
You should check up-to-date travel advice available fromthe Foreign and Commonwealth Office before booking/departure by visiting theirwebsite
www.fco.gov.uk/knowbeforeyougo
16.Data Protection
In order to process your booking,we need to use the information you provide such as name,address and any special needs/dietary requirements etc.We take full responsibility for ensuring that proper securitymeasures are in place to protect your information.Wemust pass the information on to the relevant owner and other service provider(s).The informationmay also be provided to security or credit checking companies,public authorities such as customs/ immigration if required by them,or as required by
law.Additionally,where your holiday is outside the European Economic Area (EEA),controls on data protection in your destinationmay not be as strong as the legal requirements in this country.Wewill not however pass any information on to any personwho is not the owner/manager/ keyholder of your property or other service provider. This applies to any sensitive information that you give to us such as details of any disabilities,or dietary/religious requirements.
Ifwe cannot pass this information to the relevant persons (as above),whether in the EEA or not,we cannot accept your booking. Inmaking this booking, you consent to this information being passed on to the relevant persons.You are entitled to a copy of your information held by us. If youwould like to see this, please contact us.Wemaymake a small charge for providing this to you.Wewill hold your information,where collected by us,andmay use it to informyou of offers in the future or to send you our brochure or othermarketingmaterial. If you do notwish to receive information fromus in the future,please notify us.
For reservations call 01954 261 431 or book online at
www.vintagetravel.co.uk 101
Booking conditions
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