This page contains a Flash digital edition of a book.
INDUSTRYNEWS


FRAMEXPRESS BOOSTS STAFF MORALEWITH NEW TRAINING INITIATIVES


FrameXpress, the midland’s leading fabricator is once again reinforcing its corporate position and boosting team morale by enrolling ten staff onto various NVQ training initiatives.


In line with the company’s commitment to maintain an on-going staff development and training programme, the new initiatives have been started to encourage staff with their individual career development and aspirations.


Introduced by Senior Directors at the company in conjunction with Barry Sumnall, the Health and Safety Manager, management consider it important to ensure that staff are trained to the highest levels and that consistently high standards are maintained across all departments within the company.


In addition to the NVQs in customer service


which are being taken by Andrew Shorthouse and Darren Lewis, five members of staff including Jim Hines, Andrew Lombard, Andy Jones, Anthony Lees and Keith Errock, have also been enrolled onto a Team Leadership course.


Here they will learn about the various skills required to manage both personal and team development, while at the same time learn how


to effectively communicate and organise other team members. They will become proficient in monitoring, training, encouraging and evaluating other staff in all departments at frameXpress.


In addition to this John Pullen and John Cane have begun a Warehouse and Storage Framework NVQ which incorporates a complete understanding of health, safety and security principles whilst also developing effective working relationships with staff in logistic operations.


The NVQ programmes evaluate a number of core


communication aspects, then ascertain skills in various departments from impression and image, through to delivery and generally handling any problems which may arise in a highly professional manner.


With on-site evaluation this ensures that frameXpress can maintain production levels whilst at the same time offers recognised NVQ qualifications to those staff who want to progress further within the industry.


All this takes place in-house and during working hours to ensure that practice and theory can be combined quickly and effectively, without too much disruption to manufacturing procedures.


Mark Westbrook, Managing Director comments,


“We try to ensure that staff are encouraged to achieve the highest levels of professionalism. This maintains the standards frameXpress customers have come to expect and boosts team morale. Ensuring we offer only the best to customers comes as much through investment in the team as it does in equipment and products.


We believe this benefits both the company and its customers in terms of guarantees and the levels of service provided. The courses generally run for a 6 month period, however this greatly depends upon output and how busy the company is at any particular time. We will always try to offer candidates as much support as possible in order to achieve their career aims.”


Further training courses will be run by frameXpress throughout the year for staff in various departments as part of the ongoing training and development initiative.


NETWORK NEWCOMER DOUBLES SALES WITH FIRST MONTH’S LEADS


New Network VEKA member Barrington Lewis needs no convincing it was the right thing to do – the Stockport installer doubled its turnover in its first month just from free leads.


The company was sent five free leads by


Network VEKA in July; it converted four of them and has since completed the work, to a value of £19,000, on top of its usual work for the month.


“We’re not expecting every month to be quite


that good, of course,” said Director Ian Beswick, “It pretty much doubled an ordinary month’s turnover but it was a great introduction to Network VEKA and we are forecasting an overall increase of at least 30% from here on.


Network VEKA shares out literally hundreds of completely free leads a month to installer members – so many that it recently took on a new dedicated member of staff, Carly Barton, just to distribute them.


But Ian says it isn’t only about leads: “Just having


Network VEKA and Assure is proving to be a hell of a selling tool. It’s really helping us to close more business – we really couldn’t ask for anything more.”


Ian Beswick. T » 01282 473170 – www.networkveka.co.uk 54 « Clearview NMS « September/October 2011 « www.clearview-uk.com


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100