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experience 80 to 90 per cent of all support calls are ‘finger trouble’ and therefore can be fixed almost instantaneously with XPanel.” Finally, when issues can’t be resolved by an in-
house support team you need to go back to your integrator. Making sure you have appropriate service level agreements in place, and that you’re working with a responsive, helpful supplier is vital. Your relationship with the supplier you settle upon should be just as robust as the system it installs, if not more. Problems with a system are all solvable, just as long as you have the right support and relationships in place. xSolutions 2011 will demonstrate how audio,
xSolutions 2011 takes place 19-20 October at ExCeL, London. You can register to attend for free now at
www.x-solutions.co.uk
UB half Page sept 2/9/11 12:17 Page 1 The future is here
Are you involved in the delivery and management of AV communication technology? xSolutions 2011 is the event where you can learn how the latest AV communication technology can benefit your facility. You can experience powerful AV communications first-hand and take what you learn back into the educational workplace.
> Integrate AV technologies into your teaching process > Learn about emerging AV technologies and trends >Meet leading companies with the best solutions
> Understand how you and your students can benefit from AV technology
Pre-register for your FREE entrance badge at
www.x-solutions.co.uk
Event partners Media partners
video and IT networking communication technologies can help improve services, manage costs and deliver greener facilities. It is for professionals who have responsibility for the day- to-day running of audio and video communication technologies within educational facilities. It will provide the opportunity for you to immerse yourself in the latest AV technology and solutions based offerings – as a specific product, part of an individual system or as part of a complete building systems solution. xSolutions will provide an unprecedented focus on AV communication technology within UK and Ireland.●
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