who are only interested in why it will work. This is not a negative stance. Rather it is a dose of reality, looking at how to mitigate against the unexpected and often turning those into positives. It also allows one to get a sense of success as you realise you are now armed with greater tools and techniques than you previously were. It builds a team through all the ranks. This is particularly evident in Bose’s lesson of listening to the local goat herders and the front line foot soldiers. This lesson tells us that listening to the Generals while sipping tea in the tents well away from enemy lines does not give us the real valuable insights into local conditions. Wasting resources at the frontline is uninspiring, and not many others will want to join the frontline. Listening to those who know the conditions gives a better outcome. Progress and success brings greater participation than failure. I am sure we all remember lessons


that were uninspiring, negative, complex and irrelevant to what we were interested in. These lessons do not inspire us to change or participate. Being lectured at is uninspiring. White boarding, work


Become a HISA Member


and save on all HISA events


Pulse IT+ magazine subscription SAVE $99


AUSTRALIA'S FIRST AND ONLY HEALTH IT MAGAZINE


shopping and exchanging ideas, arms the participants to ‘go and do’. When the lessons learnt process is to increase participation amongst vendors to get to a tipping point, lessons should show vendors what is possible. It should excite the market place which, to be honest, doesn’t need much to get excited. The lessons should show how easy successes can be achieved, while dealing with problems that can be resolved from working the problem over with like minded people. Recently I was shown a list of some


of the early lessons from the Health Identifier developments in the field. While it is important to understand, for example, the value of a middle name field in clinical software to improve patient identity matching, it is not that exciting, even to those who are glass quarter full people. To be successful in eHealth we want the market place to see the wave starting to form. Let us not give them reasons to not want to get involved. Lessons have to be timely when there


is a heightened sensitivity and interest. Leaving the lessons to some time down the track will make it harder to engage


people to catch up when compared with having them going along for the ride from the outset. Many documents speak of the lessons learnt from the Health Connect days. I always found it hard to get a simple list of those lessons and it was not until in the last 12 months that something that sort of looked like a list surfaced. That is many years after the event. If we want people to be engaged and firing by 1 July 2012, we need to know the lessons as they are being learnt. The premise of the PCEHR is the


right information at the right time. Many electronic decision support systems designers talk about information ‘just in time’ or real time. Yet when it comes to information about the PCEHR program it seems that it is the wrong information at the wrong time. The more effective the engagement,


the more sharing of experiences, the more likelihood that the strategy will be challenged and alternate favourable solutions and successes will be found and implemented. Remember, if you are part of the solution you are much more likely to implement the solution.


www.hisa.org.au is healthcare your business? hic2012 sydney 30 jul - 3 aug SAVE $$$


FREE for HISA members STATE EVENTS


Join the Health Informatics Society of Australia to maximise your ability to help build a healthcare future enabled by e-health.


Congratulations HISA membership competition winners!


Alison Bond NSW


HISA member, iPad winner


HISA member, complimentary HIC registration winner


hic


Simon Geraghty NSW


www.pulseitmagazine.com.au FINAL_HISA2011_PULSEIT180x120 - SEP.indd 1


Do you like receiving special treatment? At HISA our members are special to us and we want to make sure you know it. HISA members save hundreds of dollars on HISA conferences and state-based events and are afforded VIP status at HIC - Australia’s premier and largest e-health conference.


Not a HISA member? Easily fixed! Visit us at the HISA website or give us a call.


Savings on HISA events - join or renew your membership and save hundreds on ALL HISA events!


Improving Australian healthcare through technology and information


Learn and share your knowledge and expertise amongst a national network


Keep abreast of latest


developments


Influence the agenda


24/08/2011 12:02:48 PM


Pulse+IT 29


I’m a HISA member.


This is my iPad.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52