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Best Agent Iglu


O


dd name for a cruise specialist you might think, and you‘d be right – Iglu started out as a ski specialist 12 years


ago and six years later branched into cruise. A combination of excellent service and


great product knowledge, as well as organic growth and the ability to bag a great deal for the customer, has meant that Iglucruise.com has slowly but surely become the fi rst choice for holidaymakers looking to book a cruise. Reader Irene Harris said: “The staff at Iglu


are always most helpful with the smallest query from the mature clients.“ Another reader George Mackie said: “Iglu


have the most helpful online staff.“ Judge John Honeywell said: “Iglu‘s


informative, easy-to-navigate website and helpful, well-briefed telephone sales team are an excellent launching point for fi rst-time cruisers and regular passengers alike.“


“


››FACT FILE  NUMBER OF STAFF more than 100


 BASED Wimbledon


 SELLS All major cruise lines (95 per cent)


 OWNED BY Independent


 ONE OF The earliest adopters of the internet in the travel industry


Highly Commended


Go Cruise, The Luxury Cruise Company


An excellent launching point for fi rst-time cruisers and regular passengers


” ✶ ✶ ✶ ✶ ✶


Best Value Cruise Line P&O Cruises


V


alue, like luxury, is hard to defi ne. It‘s a highly subjective term and means very different things to different people. So it‘s an extremely signifi cant award to win and one for which P&O can be justly proud.


A combination of pound sterling prices on board, and fairly-priced drinks and shore excursions, secured this award. Reader Hannah Frost said: “Other lines seem reasonable but have add-


ons, so what people think is cheap isn‘t.” Another reader Kim Smalldon said: “P&O Cruises’ Introduction to Rome


tour is fantastic value and has so much information.” Judge Emma Sanger, personal travel advisor at Co-operative Travel,


said: “It‘s great that P&O has been recognised for being excellent value for money whilst not compromising on standards and service. In this current economic climate people are more budget conscious than normal. “Feedback from my customers show they consider £ sterling ships best


value for money. P&O‘s prices of drinks and excursions are often considered to be one of the lowest thus making for a great value cruise. “They are a strong brand within the industry and it‘s great they are recognised as great value while not cutting corners.”


“ cruise-international.com


It’s an extremely signifi cant award


”


››FACT FILE  NUMBER OF SHIPS Seven


 TOTAL NUMBER OF PASSENGERS 14,608 (across the fleet)


 DESTINATIONS 270


 CELEBRITY LINK Dame Shirley Bassey, Marco Pierre White


 FOUNDED 1837 as the Peninsular Steam Navigation Company


Highly Commended


Fred. Olsen Cruise Lines


Special Awards Edition Cruise International 11 ✶ ✶ ✶ ✶ ✶


The Winners ● Cruise International Awards 2011


PHOTOS: ISTOCK; P&O CRUISES, MARK HAKANSSON


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